奥希阿纳酒店 - 原圣克鲁兹旅游宾馆

2.5 星住宿

Oceana Inn

选择日期以查看价格

点评

6.0/10

热门服务设施

  • 含早餐
  • 含停车设施
  • 免费 Wi-Fi
  • 空调
  • 客房清洁服务
  • 24 小时前台
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同类型住宿

政策

入住

15:00 开始办理入住
提前入住需视供应情况而定
需付提前入住费
延时入住费用
提供快速入住服务

退房

11:00 之前退房
延时退房需视供应情况而定
提供快速退房服务

特别入住说明

年满 18 岁的成人必须为预订承担所有责
如果住客计划于正常入住时间以外到店,请提前联系住宿接待方以获取入住说明;前台工作人员将在住客到店时接待
请在抵达前至少 72 小时使用预订确认邮件上的信息联系住宿接待方,以安排入住事宜
如果您计划在22:00过后抵达,请使用预订确认邮件上的信息预先通知住宿以作安排。
如有疑问,请使用预订确认信上的信息联系住宿方。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
提供折叠床/加床,收费 USD 15。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 押金:每次入住 USD 100.00

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 需付提前入住费(视供应情况而定)
  • 延时入住费用
  • 额外收费提供折叠床

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款;恕不接受现金
该住宿场所采用的安全设施包括烟雾报警器。
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

此住宿场所没有电梯
只有经过登记的住客才可进入客房。

常见问题

奥希阿纳酒店 - 原圣克鲁兹旅游宾馆允许宠物入住吗?

不可以,该住宿不允许宠物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在奥希阿纳酒店 - 原圣克鲁兹旅游宾馆办理入住?

15:00 开始办理入住。可安排提前入住,须支付费用(取决于客房供应情况)。

何时可在奥希阿纳酒店 - 原圣克鲁兹旅游宾馆办理退房?

退房时间为 11:00。

奥希阿纳酒店 - 原圣克鲁兹旅游宾馆的地址在哪里?

此酒店位于圣克鲁斯西区,距离海洋街和圣克鲁斯海滩散步道不到 2 公里。距离蒙特雷湾 3.4 公里。

我可以免费取消我的预订并获得全额退款吗?

是的,此住宿部分房价类型提供免费取消服务,因为灵活预订很重要!有关例外或要求的更多详细信息,请查阅我们网站上的住宿取消政策。

点评

关于的点评

6.0

6.2

清洁度

7.0

地点

6.6

员工和服务

5.4

住宿条件和设施
10 分 - 超赞。109 条好评,共有 1000 条点评
8 分 - 还可以。238 条好评,共有 1000 条点评
6 分 - 一般。282 条好评,共有 1000 条点评
4 分 - 很差。192 条好评,共有 1000 条点评
2 分 - 糟糕。179 条好评,共有 1000 条点评

点评

已验证

6/10 一般

Colic

满意:员工和服务
不满意:住宿条件和设施

location is good

one light broken, hair dryer broken. breakfast not good, donuts quickly ran out. room clean, but quite run down
2017 年 10 月入住 2 晚
已验证

8/10 不错

Qidong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

离海滩很近

简单方便
已验证

6/10 一般

真实旅客

不满意:清洁度
No hot water service after breakfast and others is fine
已验证

6/10 一般

Kenneth

满意:员工和服务,清洁度
不满意:住宿条件和设施

Ok for the price

The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.
2020 年 4 月入住 3 晚
已验证

2/10 糟糕

Virginie

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Horrible

C était catastrophique tout était briser ou non sécuritaire . EVraiment n’y aller pas il devrait tout rénover et ça presse !
2020 年 3 月入住 1 晚
已验证

8/10 不错

Sandra

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy bien me encanto la ciudad. Y El clima.
2020 年 3 月入住 3 晚
已验证

4/10 较差

KARIN

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Dissapointing

Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.
2020 年 2 月入住 1 晚
已验证

2/10 糟糕

Catalina

不满意:住宿条件和设施,员工和服务

Sad face

So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.
2020 年 2 月入住 1 晚
已验证

8/10 不错

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location,ideal for one night stay in Santa Cruz.
2020 年 2 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意:服务设施
it's really hard to turn on and turn off the water in the shower room.
2020 年 2 月入住 2 晚
已验证

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Health and Safety Risk - Hotel Death

This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232
Blood Spatters on Wall and Curtains
Blood on Mattress
dresser holding up tv
the curtains in the room
2020 年 2 月入住 1 晚
已验证

8/10 不错

Ross

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay! One light switch did not work, and breakfast could be better
2020 年 1 月入住 1 晚
已验证

6/10 一般

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Would not recommend

Check in was unplesant and the staff was unfriendly. Dark room with black mold in the shower.
2020 年 1 月入住 1 晚
已验证

2/10 糟糕

Lit Kau

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Bad

dirty !
2020 年 1 月入住 1 晚
已验证

8/10 不错

Chris

不满意:住宿条件和设施,清洁度
Ok for price and location
2020 年 1 月入住 1 晚
已验证

4/10 较差

Amanda

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
There was hair left on top of my sink. It's not that difficult to do a glance over again to make sure the room is clean. Also, if you do not check out before 11 AM or right at 11AM, the manager will knock on the door to remind you about checkout.
2020 年 1 月入住 1 晚
已验证

10/10 超赞

Cornelia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the fact that our room had a fridge and microwave. They had a little bit of food for breakfast. I brought my own cereal and used their milk.
2020 年 1 月入住 2 晚
已验证

8/10 不错

Darelyn

满意:员工和服务
We've stayed here many times. It's very basic, no frills. It's safe, it's secure and if you only need the room to sleep it's a good value. We come here when we see a concert or show in town. Never had an issue. Convenient to everything!
2020 年 1 月入住 1 晚
已验证

6/10 一般

真实旅客

满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施

Overall 4 out of 5 ⭐️

We had an amazing stay but there was a few things that I wanted to state. 1. Our room had bad outlets on the wall. 2. I never got my deposit back and I left the room in better shape than it was when we checked in. If I would’ve known that there was no waffles for breakfast, I honestly probably would’ve went somewhere else Overall my stay there was good I have the privacy I wanted and the people that work there are awesome people just got to try to keep up with the maintenance of the rooms please I would like to say thank you for hotels.com hooking me up and thank you to Oceana Inn for having me for that we can
2020 年 1 月入住 2 晚
已验证

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant, clean, and quiet.
2020 年 1 月入住 1 晚
已验证

8/10 不错

Jess

满意:员工和服务,清洁度
Liked: met basic needs Disliked: breakfast options/coffee
2019 年 12 月入住 1 晚
已验证

4/10 较差

真实旅客

满意:员工和服务,清洁度
不满意:客房舒适度

Bad bed

A normal looking hotel with all the basic amenities. Only thing is the bed is super hard and hurt my back from sleeping one night on it.
2019 年 12 月入住 1 晚
已验证

2/10 糟糕

NA

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
dirty, noisy, and the staff was not friendly but rigid. can't check in even with my ID, work ID and emial itinerary to prove my identify. it took more than 30 mins with expedia staff for identity check
2019 年 12 月入住 1 晚
已验证

2/10 糟糕

Michael

满意:清洁度
不满意:员工和服务

Treating their guests like criminals

Paper thin walls with a prostitute next door entertaining a steady stream of clients. My friend and I were awoken the next morning by an insistent rapping at the door. When I asked who was there I was told that it was the Manager. He said he had to come in. When I questioned him further he said, "There's a strong smell of weed coming from the room." I said, "you've got the wrong room," and I hoped that that would be enough, though I was wondering if he would then do something crazy and unpleasant, like calling the local police. That was the last we heard about weed (my friend and I were not smoking weed, and I have no idea how he had decided that we were. But then, at 10:36 on the motel room clock, with us packed and ready to roll, the same insistent rapping, and now we were bring accused of checking out late. I said , it's 10:36,and the manager said , no, it's 11:05. I verified byy cell phone that he was indeed correct. I told him what the clock said. He was angry and that didn't seem to mean anything to him. But, I mean, who in their right mind is going to check to make sure the motel clock is correct?
2019 年 12 月入住 1 晚
已验证

2/10 糟糕

Vicki

不满意:员工和服务、住宿条件和设施、客房舒适度

Worst experience

Worst hotel experience I have ever had. I tried cancelling night 2 since my father was being flown by calstar to a different hotel. Between the hotel staff and hotel.com staff I got the run around and no one could cancel the 2nd night so I was charged. The hotel manager has refused to contact me regarding the situation. The hotel was horrible on top of that. Security doors didn't lock, parking was ridiculous, beds were unbelievable uncomfortable. All around just a horrible experience
2019 年 10 月入住 2 晚