Santa Ysabel Castle Hotels

"This was a last-minute trip and our first time staying here, and it turned out to be a great choice. The hotel was clean, the customer service was excellent, and we really appreciated the generous supply of water (a big plus!), ee ended up staying an extra night. Overall, we had a wonderful experience and would love to come back. "

"Rooms, hotel and casino are clean and nice. The only downfall is that the hallways within the hotels (located by the rooms) smell so strongly of cigarette smoke. They are non-smoking floors but I think people are sneaky because it’s overwhelming. "

"No pool as advertised, a bit old"

"Great place to spend the night "

"Cute and room was spacious but some furnishings need some TLC. Overall was a nice stay!"

"Spiders "

"Love this property and all of its amenities. Easy check in, quiet clean rooms, AC felt great, clean refreshing pools with beautiful views of the mountains. Shower had good water pressure and the toiletries were excellent. Comfortable, but firm bed, and a lovely continental breakfast delivered to our room was such a treat that made our stay feel extra special. We will definitely be back."

"Coffee was fresh, breakfast was actually pretty good, had the impresion of short staff but they were so kind and warm, they’re currently working (as contractors on site) in the rooms, bed was comfortable and shower running hot water. Will book again PS They bake cookies at 7pm"

"Staff was very friendly; had a lighting problem in the bathroom but it was fixed within 1/2 hour; seemed to have a little ant problem; beds were clean and comfortable; breakfast was very good for being complimentary."