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Hotel Windsor Suites

3.0 star property
Comfortable spa hotel near Plaza de Armas

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Windsor Suites

Photo gallery for Hotel Windsor Suites

Quadruple Room | View from room
Double or Twin Room | Terrace/patio
Front of property
Breakfast, lunch, dinner served; local cuisine
Double or Twin Room | Terrace/patio

Overview of Hotel Windsor Suites

Reviews
7.2

Good

Popular amenities

  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154
  • Popular LocationSanta Lucia Hill6 min walk
  • Popular LocationPlaza de Armas11 min walk
  • Popular LocationMedical Center Hospital Worker16 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive
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Room options

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Deep soaking bathtub
Private bathroom
Desk
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms) | Premium bedding, in-room safe, blackout drapes, free WiFi

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
2 bathrooms
Rainfall showerhead
Deep soaking bathtub
  • 807 sq ft
  • City view
  • Sleeps 7
  • 7 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Deep soaking bathtub
Private bathroom
In-room safe
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Santiago

Hotel Windsor Suites is located in Downtown Santiago, a neighborhood in Santiago, and is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 11 min walk
  • Medical Center Hospital Worker - 16 min walk
  • Palacio de la Moneda - 17 min walk
  • Costanera Center - 5 min drive

Getting around

  • Parque Almagro Station - 4 min drive
  • Catholic University Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • Peztoro - 3 min walk
  • Galeria Lastarria - 4 min walk
  • El Honesto Mike Lastarria - 2 min walk
  • Bar Santiago - 4 min walk
  • Casa Lastarria - 3 min walk

About this property

Hotel Windsor Suites

Hotel located in Downtown Santiago
Close to Plaza de Armas and Palacio de la Moneda, Hotel Windsor Suites provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also find perks like:
  • An area shuttle, concierge services, and smoke-free premises
  • Free newspapers, meeting rooms, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Hotel Windsor Suites boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep soaking bathtubs
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Is Hotel Windsor Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Windsor Suites?

This hotel doesn't offer parking.

What time is check-in at Hotel Windsor Suites?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Windsor Suites?

Check-out is at noon.

Where is Hotel Windsor Suites located?

Located in Downtown Santiago, this spa hotel is within a 15-minute walk of Lastarria District and Plaza de Armas. Medical Center Hospital Worker and Palacio de la Moneda are also within 1 mi (2 km). Catholic University Station is only a 4-minute walk and Santa Lucia Station is 6 minutes.

Hotel Windsor Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 176 reviews" "
Rating 8 - Good. 63 out of 176 reviews" "
Rating 6 - Okay. 40 out of 176 reviews" "
Rating 4 - Poor. 18 out of 176 reviews" "
Rating 2 - Terrible. 14 out of 176 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
Stayed 5 nights in May 2022

10/10 Excellent

MARTHA CECILIA RESTREPO, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarantine restricted freedom of movement
Stayed 10 nights in Sep 2021

4/10 Poor

Jacobus

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible check-in
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
Stayed 2 nights in Mar 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place
Stayed 1 night in Feb 2021

6/10 Okay

IGC, New York

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old and the smell not so good the need more care of this building
Stayed 5 nights in Sep 2019

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Windsor Suites
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019