expedia

Photo gallery

Featured Image
Outdoor pool
View from Room
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.3/5 Excellent
334 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCostanera Center11 min walk
Popular LocationGran Torre Santiago13 min walk
Popular LocationSculpture Park9 min drive
AirportSantiago (SCL-Arturo Merino Benitez)31 min drive

Choose dates to view prices

  • Wonderful Room, Room, 1 King Bed, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsWonderful Room, Room, 1 King Bed, City View
  • Wonderful Room, Room, 2 Double Beds, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsWonderful Room, Room, 2 Double Beds, City View
  • Cool Corner Room, Room, 1 King Bed, City View, Corner

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCool Corner Room, Room, 1 King Bed, City View, Corner
  • Spectacular Room, Room, 1 King Bed, Balcony, City View

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSpectacular Room, Room, 1 King Bed, Balcony, City View
  • Spectacular Room, Room, 2 Double Beds, Balcony, City View

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsSpectacular Room, Room, 2 Double Beds, Balcony, City View
  • Fantastic Room, Suite, 1 King Bed, City View

    Room amenities

    • 8579 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsFantastic Room, Suite, 1 King Bed, City View
  • Marvelous Room, Suite, 1 King Bed, Balcony, City View

    Room amenities

    • 10656 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsMarvelous Room, Suite, 1 King Bed, Balcony, City View
  • Wow Room, Suite, 1 King Bed, City View

    Room amenities

    • 1087 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsWow Room, Suite, 1 King Bed, City View
  • Wow Room, Presidential Suite, 1 King Bed, Balcony, City View

    Room amenities

    • 1905 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsWow Room, Presidential Suite, 1 King Bed, Balcony, City View

About this area

Santiago

In the business district and near a metro station, W Santiago is in a walkable area with good shopping. Nescafé Theater of The Arts and La Chascona are cultural highlights, and travelers looking to shop may want to visit Costanera Center and Municipal Market of Providencia. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or National Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and ecotours.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Costanera Center - 11 min walk
  • Gran Torre Santiago - 13 min walk
  • Parque Arauco Mall - 8 min drive
  • Sculpture Park - 9 min drive
  • KidZania Santiago - 10 min drive

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 9 min drive
  • Arturo Merino Benitez Airport (SCL) - 31 min drive

Restaurants

  • Karai — 1 min walk
  • NoSo — 1 min walk

About this property

W Santiago

5-star luxury hotel near Costanera Center
Along with 3 restaurants, this smoke-free hotel has ski-in/ski-out access and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite. All 196 individually decorated rooms feature free WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CLP 20000 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CLP 18000-18000 per person
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from March 25 2020 to September 27 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Dogs and cats only
2 per room (up to 40 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Can I cancel my reservation for free at W Santiago and receive a full refund?
Yes, W Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to W Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does W Santiago have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
Yes, W Santiago allows cats and dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees.
How much is parking at this hotel?
Self parking is available for CLP 20000 per day.
What time is check-in at this hotel?
Check-in begins at 3:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at W Santiago?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does W Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CLP 42000 per vehicle, one way, applies.
Where is W Santiago located?
Situated in the business district, this luxury hotel is within a 15-minute walk of Peru Plaza and Costanera Center. Clinica Santa Maria is 2.5 mi (4 km) away. El Golf Station is 6 minutes by foot and Tobalaba Station is 8 minutes.

Guest reviews

Overall score and ratings for W Santiago

4.3
Excellent
5 - Excellent
186
4 - Good
97
3 - Okay
34
2 - Mediocre
10
1 - Poor
7
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is in a really centric area a lot to eat, shop . Clean and safe area Family oriented area a Park across the street and a lot security everywhere

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Bellman and front desk were extremely helpful and accommodating. The facility is fashionably styled with nice amenities.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020