W Santiago

Photo gallery for W Santiago

Primary image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
View from room

Overview of W Santiago

W Santiago

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

Explore the area

  • Popular LocationCostanera Center11 min walk
  • Popular LocationGran Torre Santiago12 min walk
  • Popular LocationBicentennial Park15 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)28 min drive

Choose dates to view prices

About this area

Santiago

Near a metro station, W Santiago is in Las Condes, a walkable area in Santiago with good shopping. Sculpture Park and Nescafé Theater of The Arts are cultural highlights, and travelers looking to shop may want to visit Costanera Center and Drugstore. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Estadio Monumental David Arellano. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and ecotours.

What's nearby

  • Los Leones Golf Club - 9 min walk
  • Costanera Center - 11 min walk
  • Gran Torre Santiago - 12 min walk
  • Bicentennial Park - 15 min walk
  • Sculpture Park - 8 min drive

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 28 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • Starbucks - 2 min walk
  • ICA - 2 min walk
  • Sushiban - 2 min walk
  • Denny's - 2 min walk
  • Cafe Melba - 3 min walk

About this property

W Santiago

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, W Santiago makes guests feel at home with amenities like an outdoor pool, a nightclub, and a rooftop terrace. All 196 individually decorated rooms feature free WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CLP 20000 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CLP 18000-18000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Karai
  • NoSo
  • Terraza
  • Red2One

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Welcoming dogs and cats only
2 per room (up to 40 lbs)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 206 out of 368 reviews
5 - Excellent 56%
Rating 4 - Good. 104 out of 368 reviews
4 - Good 28%
Rating 3 - Okay. 37 out of 368 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 368 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 368 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like every thing . More restaurants will be excellent and update A Little bit .
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
As instalações são modernas bem decoradas e agradáveis. O ponto negativo foi que ao tentar frequentar o bar do roof top fomos barrados pois o local estava reservado para um evento externo. Achei isto um absurdo pois os locais de eventos devem ser separados dos locais frequentados pelos hóspedes que pagaram pela sua completa utilização.
Stayed 4 nights in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
All was perfect The only issue is the number of elevators to come and go
Stayed 3 nights in Feb 2022

3/5 Okay

Liked: Cleanliness
Mediocre experience. More attentive staff needed.
The room was fine, but a bit more attention pertaining to customer service would have gone a long way!
Stayed 1 night in Jan 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022