NH Ciudad de Santiago

Photo gallery for NH Ciudad de Santiago

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1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of NH Ciudad de Santiago

VIP Access

NH Ciudad de Santiago

4.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

Explore the area

  • Popular LocationClinica Santa Maria6 min walk
  • Popular LocationForest Park9 min walk
  • Popular LocationPatio Bellavista10 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)17 min drive

Choose dates to view prices

About this area

Santiago

NH Ciudad de Santiago is located in Providencia, a neighborhood in Santiago, and is in a shopping district and near a metro station. Gabriela Mistral Cultural Center and Nescafé Theater of The Arts are cultural highlights, and some of the area's landmarks include La Chascona and National Archive. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Movistar Arena.

What's nearby

  • Clinica Santa Maria - 6 min walk
  • Forest Park - 9 min walk
  • Patio Bellavista - 10 min walk
  • La Chascona - 13 min walk
  • Chilean National Zoo - 3 min drive

Getting around

  • Salvador Station - 5 min walk
  • Santiago Central Station - 19 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • Olan - 2 min walk
  • Alto Peru - 6 min walk
  • Parrilladas La Uruguaya - 6 min walk
  • El Templo del Inka - 6 min walk
  • Goodstock Bar - 7 min walk

About this property

NH Ciudad de Santiago

Luxury Santiago hotel in Providencia with full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 122 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For entertainment, LED TVs come with cable channels, and guests can also appreciate comforts like premium bedding and pillow menus.
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Accommodations offer separate living rooms. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 100 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 15-36 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 5

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Separate living room
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Welcoming dogs and cats only
2 per room (up to 55 lbs)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 36 per person (approximately)
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 243 out of 638 reviews
5 - Excellent 38%
Rating 4 - Good. 259 out of 638 reviews
4 - Good 41%
Rating 3 - Okay. 86 out of 638 reviews
3 - Okay 13%
Rating 2 - Poor. 28 out of 638 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 638 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness
Very friendly staff clean enviornment
Stayed 6 nights in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice staff and clean place
Stayed 1 night in Jan 2022

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: very large and nice room with large bathroom. Comfortable bed and pillow. Close to metro. Internet worked well. Two TVs. Courteous and helping personnel. Free late checkout (but note that that depends on availability). Dislikes: curtains looked soiled. Some rust in the bathtub glass. Air conditioning DID NOT work well (which is a very bad point in Santiago’s hot summer).
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para mascotas. Desayuno riquisimo, muy buena ubicacion e instalaciones.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021