Room Had Roaches
Posted Oct 21, 2016
We killed a roach upon arrival in our room. Saw two more before we checked out next morning. Room smelled heavily of bleach, causing us to wonder what had to be cleaned up with that much bleach before our arrival.
Room door was out of plum and warped. Had to lift up on door to lock dead bolt. After locking the door, you could see out into the hallway through the gaps.
When we asked for another room, we were told there were none.
When I mentioned the problems to the front desk at checkout, she simply wrote the concerns in a book. No "sorry" or any offer of reduction in room rate.