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Swissotel Grand Shanghai

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Indoor pool
Indoor pool
Indoor pool
Presidential Suite | Living area | 48-inch LCD TV with cable/satellite channels, TV

Overview of Swissotel Grand Shanghai

UNESCO Sustainable Travel Pledge

Swissotel Grand Shanghai

5.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
1 Yu Yuan Road, Shanghai, Shanghai, 200040

Explore the area

  • Popular LocationJing'an Temple7 min walk
  • Popular LocationShanghai Centre8 min walk
  • Popular LocationShanghai Exhibition Center18 min walk
  • AirportShanghai (PVG-Pudong Intl.)33 min drive

Room options

About this area


Near a metro station, Swissotel Grand Shanghai is in Jing'an, a neighborhood in Shanghai with great shopping. Xintiandi Style Shoppping Centre and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Shanghai Natural History Museum and Madame Tussauds Wax Museum are also worth visiting. Guests love the hotel's convenience to public transportation: Jing'an Temple Station is 5 minutes by foot and Changping Road Station is 11 minutes.

What's nearby

  • Jing An Park - 6 min walk
  • Jing'an Temple - 7 min walk
  • Shanghai Centre - 8 min walk
  • Plaza 66 - 10 min walk
  • Shanghai Exhibition Center - 18 min walk

Getting around

  • Jing'an Temple Station - 5 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 33 min drive


  • La Farfalla - 3 min walk
  • Urban soup kitchen - 3 min walk
  • Lavazza Coffee - 4 min walk
  • L's Book Cafe Wine - 4 min walk
  • Enoterra - 4 min walk

About this property

Swissotel Grand Shanghai

5-star luxury hotel in the heart of Jing'an
At Swissotel Grand Shanghai, you can look forward to a poolside bar, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at 瑞绯阁, the onsite buffet restaurant. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), self parking (surcharge), and limo/town car service
  • A reception hall, an elevator, and a banquet hall
  • A front desk safe, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All guestrooms at Swissotel Grand Shanghai feature thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 48-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 120 per day)
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities


  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels


  • 48-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar


  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

More properties to consider

See similar properties



88% of travelers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from July 13 2022 to October 31 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: CNY 218 per person (approximately)
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Frequently asked questions

Does Swissotel Grand Shanghai have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Swissotel Grand Shanghai?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Swissotel Grand Shanghai on Oct 23, 2022 start from $84.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissotel Grand Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissotel Grand Shanghai?

Self parking is available for CNY 120 per day.

What time is check-in at Swissotel Grand Shanghai?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at Swissotel Grand Shanghai?

Check-out is at noon.

Where is Swissotel Grand Shanghai located?

Located in Jing'an, this luxury hotel is 0.3 mi (0.6 km) from Jing'an Temple and within 3 mi (5 km) of People's Square and Nanjing Road Shopping District. Shanghai Museum and Xintiandi Style Shoppping Centre are also within 3 mi (5 km). Jing'an Temple Station is only a 5-minute walk and Changping Road Station is 11 minutes.

Can I cancel my reservation for free at Swissotel Grand Shanghai and receive a full refund?

Yes, Swissotel Grand Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Grand Shanghai cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 459 out of 933 reviews
5 - Excellent 49%
Rating 4 - Good. 369 out of 933 reviews
4 - Good 40%
Rating 3 - Okay. 70 out of 933 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 933 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 933 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Stayed 2 nights in Feb 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

3/5 Okay

Stayed 2 nights in Jul 2021

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was very helpful. I especially loved the pool and sauna. Very relaxing. The pool attendant female desk attendant was very helpful. I lived in SH for 3 years so it was like a homecoming. Right next to Jing'an Temple too. Great location! Loads of shopping and restaurants in this area. Loved it!
Stayed 2 nights in Jun 2021

3/5 Okay

Stayed 3 nights in May 2021

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, fresh and clean with friendly staff. Good breakfast but not excellent
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Too many flaws
A weirdly designed room with very little electricity sockets for your devices. Also, only 2 small complimentary water bottles provided per day (which was never enough). One day, the maid just took the used shower gel and shampoo and didn’t bother to put new ones in the bathroom at all. The only few good things are the location and a gentleman near the door who was kind enough to point me to the direction of a printing store closeby.
Stayed 4 nights in Aug 2020