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Swissotel Grand Shanghai

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Featured Image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Swissotel Grand Shanghai

UNESCO Sustainable Property

Swissotel Grand Shanghai

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationJing'an Temple7 min walk
  • Popular LocationShanghai Centre8 min walk
  • Popular LocationShanghai Exhibition Center18 min walk
  • AirportShanghai (PVG-Pudong Intl.)33 min drive

Choose dates to view prices

About this area

Shanghai

In the business district, Swissotel Grand Shanghai is in Shanghai's Jing'an neighborhood, an area with great shopping. Xintiandi Style Shoppping Centre and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Jing'an Temple Station is 5 minutes by foot and Changping Road Station is 11 minutes.
Popular Location

What's nearby

  • Jing An Park - 6 min walk
  • Jing'an Temple - 7 min walk
  • Shanghai Centre - 8 min walk
  • Plaza 66 - 10 min walk
  • Shanghai Exhibition Center - 18 min walk

Getting around

  • Shanghai Railway Station - 5 min drive
  • Jing'an Temple Station - 5 min walk
  • Pudong International Airport (PVG) - 33 min drive

Restaurants

  • Cafe Swiss — 1 min walk
  • Yuan Yuan Restaurant — 1 min walk
  • Lavazza Coffee — 4 min walk
  • Enoterra — 4 min walk
  • Malabar — 5 min walk

About this property

Swissotel Grand Shanghai

Luxury Shanghai hotel in Jing'an, walk to Jing'an Temple
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 467 rooms offer thoughtful touches like bathrobes and slippers, along with free WiFi, free wired Internet, and 24-hour room service. Guests will also find LCD TVs, minibars, and separate bathtubs and showers.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 120 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 218 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting room

Spa

  • Body treatments
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 218 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 456 out of 924 reviews
5 - Excellent 49%
Rating 4 - Good. 366 out of 924 reviews
4 - Good 40%
Rating 3 - Okay. 68 out of 924 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 924 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 924 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was very helpful. I especially loved the pool and sauna. Very relaxing. The pool attendant female desk attendant was very helpful. I lived in SH for 3 years so it was like a homecoming. Right next to Jing'an Temple too. Great location! Loads of shopping and restaurants in this area. Loved it!
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Too many flaws
A weirdly designed room with very little electricity sockets for your devices. Also, only 2 small complimentary water bottles provided per day (which was never enough). One day, the maid just took the used shower gel and shampoo and didn’t bother to put new ones in the bathroom at all. The only few good things are the location and a gentleman near the door who was kind enough to point me to the direction of a printing store closeby.
Stayed 4 nights in Aug 2020

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The air conditioning was automatically set to an uncomfortable level during the day and could not be adjusted
Stayed 1 night in Jun 2020