Service Above and Beyond!
5 / 5 Excellent
We stayed at the Citadines Shinjuku for our 2 week quarantine after arriving in Japan, and then for another 2 weeks, a total of a month. We had a perfect stay. The rooms are basic, however, the service provided by the staff was excellent. The front desk went above and beyond - everyone went out of his/her way to help us make our stay comfortable. The housekeeping team was amazing and helpful. The rooms were clean and came with detergent, utensils, pots and pans, dish cloths, plates, everything we needed. The location is great - the subway station was very close by, and there were at least 5 convenience stores within a 5 minute walk. A good size laundry room with 4 washing machines and 4 dryers. Highly recommended for a no-frills stay in a convenient location and with top notch service.
Citadines Shinjuku Tokyo
A verified traveler stayed at Citadines Shinjuku Tokyo
Posted 4 months ago