“Extremely disappointing reception service and baffling room arrangement
I traveled with my family and booked three King Rooms (Non-Smoking) in the Southerntower. Unfortunately, our experience was heavily let down by the front desk staff during check-in. The receptionist who served us was completely smile-less and unfriendly.
What annoyed us most was the room arrangement. These three identical rooms were placed on entirely different floors (despite having the same room numbers), which caused……
“Extremely disappointing reception service and baffling room arrangement
I traveled with my family and booked three King Rooms (Non-Smoking) in the Southerntower. Unfortunately, our experience was heavily let down by the front desk staff during check-in. The receptionist who served us was completely smile-less and unfriendly.
What annoyed us most was the room arrangement. These three identical rooms were placed on entirely different floors (despite having the same room numbers), which caused……
Cho Yiu