Keio Plaza Hotel Tokyo Premier Grand

Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Featured Image
Outdoor Pool
Outdoor Pool
Premium bedding, down comforters, minibar, in-room safe
40-inch flat-screen TV with satellite channels, TV, tablet

Overview of Keio Plaza Hotel Tokyo Premier Grand

VIP Access

Keio Plaza Hotel Tokyo Premier Grand

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330

Explore the area

  • Popular LocationThe Tokyo Metropolitan Government7 min walk
  • Popular LocationTokyo Opera City Concert Hall16 min walk
  • Popular LocationShinjuku Gyoen National Garden19 min walk
  • AirportTokyo (HND-Haneda)40 min drive

Choose dates to view prices

About this area

Tokyo

Keio Plaza Hotel Tokyo Premier Grand is located in Shinjuku, a neighborhood in Tokyo, and is in the city center and near a metro station. Roppongi Hills and Akihabara Electric Town are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Shinjuku Gyoen National Garden and Tokyo Tower. Traveling with kids? Consider KidZania Tokyo and Tokyo Sea Life Park. Guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 8 minutes.

What's nearby

  • Shinjuku Central Park - 5 min walk
  • The Tokyo Metropolitan Government - 7 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • Shinjuku Gyoen National Garden - 19 min walk
  • Meiji Jingu Shrine - 11 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • スーパーブッフェ グラスコート — 1 min walk
  • フレンチ&イタリアン デュオ・フルシェット — 1 min walk
  • Ben Fiddich — 3 min walk
  • DOUTOR — 3 min walk
  • PRONTO — 3 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly Tokyo hotel in Shinjuku with 11 restaurants
11 restaurants, 5 bars/lounges, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, a free theme park shuttle, and a free manager's reception. Other amenities include 3 coffee shops/cafés, a 24-hour business center, and self parking. All 165 soundproofed rooms feature free WiFi and tablet computers. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and flat-screen TVs.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Fitness center
  • Karaoke
  • Shopping
  • Swimming pool

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free extra futon mattress
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Pay movies
  • Satellite channels
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to Club Lounge (Main Tower - 45th floor)
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 4 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 164 out of 229 reviews
5 - Excellent 72%
Rating 4 - Good. 49 out of 229 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 229 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 229 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 229 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite Hotels in Tokyo
The hotel was great. All you can eat and drink during tea time and bar time. Bar time has a variety of free alcohol for two hours. Free breakfast was delicious. The freebies are best in Tokyo. The staff are friendly and attentive. They speak English. The hotel is near many restaurants and Shinjuku station.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel in great location
Stayed 1 night in Feb 2020

1/5 Terrible

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.
Stayed 6 nights in Feb 2020