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Overview of Keio Plaza Hotel Tokyo Premier Grand

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Guest reviews

4.6 / 5Wonderful
206 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

Explore the area

Popular LocationShinjuku Gyoen National Garden19 min walk
Popular LocationYoyogi Park8 min drive
RestaurantShinjuku Seryna3 min walk
RestaurantThe Wine Bar - 50th Floor3 min walk
AirportTokyo (HND-Haneda)30 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 5
    • 2 Twin Beds
    More details

About this area

Tokyo

Located in Tokyo's Shinjuku neighborhood, Keio Plaza Hotel Tokyo Premier Grand is in the city center and near a metro station. Tokyo Opera City Concert Hall and New National Theatre Tokyo are cultural highlights, and travelers looking to shop may want to visit Tokyo Midtown and Takeshita Street. Traveling with kids? Don't miss Shinjuku Gyoen National Garden, or check out an event or a game at Tokyo National Olympic Stadium. Our guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 8 minutes.

Visit our Tokyo travel guide
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 19 min walk
  • Yoyogi Park - 8 min drive
  • Meiji Jingu Shrine - 9 min drive
  • Shibuya Crossing - 16 min drive
  • Waseda University - 18 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 11 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • スーパーブッフェ グラスコート — 1 min walk
  • フレンチ&イタリアン デュオ・フルシェット — 1 min walk
  • Shinjuku Seryna - 3 min walk
  • The Wine Bar - 50th Floor - 3 min walk
  • EXCELSIOR CAFFE - 4 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
11 restaurants, 5 bars/lounges, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, a free theme park shuttle, and a free manager's reception. Other amenities include 3 coffee shops/cafés, a 24-hour business center, and self parking. All 165 individually decorated rooms feature free WiFi and tablet computers. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and flat-screen TVs.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Children under 4 years old are not allowed in the swimming pool without adult supervision.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: JPY 1000.00 per day
Parking height restrictions apply
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times
Free theme park shuttle

Food and drink

Free full breakfast available daily 5:00 AM–11:00 AM
11 restaurants and 3 coffee shops
5 bars/lounges
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Art gallery
Children's pool
Fitness center
Karaoke
Seasonal outdoor pool
Shopping

Family friendly

Baby bath
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry cleaning service
DVD player
Free cribs/infant beds
Free theme park shuttle
Grocery/convenience store
Highchair
Laundry facilities
Refrigerator
Seasonal outdoor pool
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Reception hall
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Spanish

Business services

24-hour business center
2 meeting rooms
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

More

Designated smoking areas (fines apply)
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Free extra futon mattress
Heating (climate-controlled)
Premium bedding

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper

Entertainment

60-inch flat-screen TV
DVD player
Pay movies
Satellite channels
Tablet computer

Food and drink

Electric kettle
Espresso maker
Free bottled water
Minibar
Refrigerator

More

Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • The check-in location differs from the property location. To check in, go to Club Lounge (Main Tower - 45th floor)<br />If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor<br />For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
  • Children age 5 and younger stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property offers complimentary smartphones for use during all guests' stays; phones come equipped with internet access and inclusive international calls to selected countries.

We should mention

The seasonal pool will be open from June to September. Pool access available from 9:00 AM to 8:00 PM. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Keio Plaza Hotel Premier Grand
  • Keio Plaza Tokyo Premier Grand
  • Keio Plaza Premier Grand
  • Keio Plaza Tokyo Premier Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel
  • Keio Plaza Hotel Tokyo Premier Grand Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo
All reviews

Frequently asked questions

Guest reviews

4.6

Wonderful

5 - Excellent
145
4 - Good
46
3 - Okay
5
2 - Mediocre
6
1 - Poor
4
4.8
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

1/5

  • Disliked: Staff & service, property conditions & facilities

Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fantastic from the floor to the roof and every staff member spoken with in between! The restaurants we ate at were great...no complaints at all

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice luxury hotel, just a short walk from Shinjuku but pleasantly quiet area near the government buildings. Beautiful club room on the 45th floor, and many eating and shopping options.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Toilets are amazing. Club room is great and breakfast is ok!

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019