Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel

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Primary image
Outdoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds

Overview of Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel

Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel

2.5 star property
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
201 Lake Street, Shreveport, LA, 71101

Explore the area

  • Popular LocationEldorado Casino Shreveport11 min walk
  • Popular LocationSam's Town Casino13 min walk
  • AirportShreveport, LA (SHV-Shreveport Regional)9 min drive
  • Popular LocationHarrah's Louisiana Downs11 min drive

Choose dates to view prices

About this area

Shreveport

Located in Shreveport, Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel is in the business district and near the boardwalk. Red River National Wildlife Refuge and Riverview Park reflect the area's natural beauty and area attractions include Sci-Port Discovery Center and Jubilee Zoo. Looking to enjoy an event or a game while in town? See what's going on at Spar Stadium, or consider a night out at Red River District. Guests appreciate the hotel's central location.
Visit our Shreveport travel guideOpens in a new window
Map

What's nearby

  • Shreveport Festival Plaza - 4 min walk
  • Ark-La-Tex Antique & Classic Vehicle Museum - 5 min walk
  • Eldorado Casino Shreveport - 11 min walk
  • Sam's Town Casino - 13 min walk
  • Harrah's Louisiana Downs - 11 min drive

Getting around

  • Shreveport Regional Airport (SHV) - 9 min drive

Restaurants

  • The Blind Tiger - 7 min walk
  • Red River District - 8 min walk
  • Noble Savage Tavern - 8 min walk
  • Noble Savage Tavern - 8 min walk
  • The Vintage - 11 min walk

About this property

Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel

Art Deco hotel with free breakfast and 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a meeting room are onsite. All 124 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find conveniences like living rooms and refrigerators. Housekeeping is available on request.
Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel offers 124 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - June 2019
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Soundproofing
  • Window screens

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Shreveport
Shreveport
Hotel
Hotel
Parking included
Parking included
Family friendly
Family friendly
Pool
Pool
2 star
2 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires guests to bring proof of payment for any bookings where payment for the stay was made at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Suite Hotel Downtown Shreveport
Chateau Suite Hotel
Chateau Suite Downtown Shreveport
Chateau Suite
Best Western Chateau Suite Hotel Shreveport
Best Western Chateau Suite Shreveport
Best Western Chateau Suite
Hotel Best Western Chateau Suite Hotel Shreveport
Shreveport Best Western Chateau Suite Hotel Hotel
Hotel Best Western Chateau Suite Hotel
Chateau Suite Hotel Downtown Shreveport
Best Chateau Suite Shreveport
Best Western Chateau Suite Hotel Shreveport
Best Western Chateau Suite Shreveport
Hotel Best Western Chateau Suite Hotel Shreveport
Shreveport Best Western Chateau Suite Hotel Hotel
Best Western Chateau Suite
Hotel Best Western Chateau Suite Hotel
Chateau Suite Hotel Downtown Shreveport
Best Chateau Suite Shreveport
Holiday Inn Express Suites Shreveport Downtown

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 84 out of 226 reviews
5 - Excellent 37%
Rating 4 - Good. 45 out of 226 reviews
4 - Good 20%
Rating 3 - Okay. 29 out of 226 reviews
3 - Okay 13%
Rating 2 - Poor. 24 out of 226 reviews
2 - Poor 11%
Rating 1 - Terrible. 44 out of 226 reviews
1 - Terrible 19%

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.4/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family
Disliked: Staff & service
had our room booked for months only to drive 12 hours and try to check in and the hotel told us the room had not been cleaned yet after several hours of waiting then we were told they had no more rooms available even with our reservation, we were literally told to find somewhere else to stay and offered no assistance!
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Hotel looks recently updated which was nice. Staff very nice and helpful. Showers a good size and water was hot and had good pressure Elevator near lobby wasn’t working so had to walk to other end of the hotel for the elevator. We were on 5th floor and had to go to 2nd or 1st for ice. Trains pass by at night and blow horns. No one else in my party was bothered by that but I am a light sleeper.
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It was easily access to the Brookshire Grocery Arena from the hotel.
Stayed 1 night in Mar 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This has to be the worst Holiday Inn I’ve seen in my life. The front desk staff upon greeting them were pleasant and the bed sheets appeared clean. That’s it…there is nothing else to like about this place. Horrible smells from the second we entered the lobby all the way to inside of our room. From the mini fridge with a Keurig sitting on top of it in the middle of an area because it didn’t fit under the cabinet to the nastiest looking pool with over half of the moldy looking water drained out of it….everything in between was horrible. We stayed 2 hours and couldn’t take it and just left. Tear down the building and start over.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our door (Room 234) was hard to close, it had to be slammed a few times
Stayed 1 night in Mar 2022