7.8/10 Good! (1,783 reviews)
This hotel could benefit from improving basic hygiene and cleanliness. The carpets were stained and left your feet feeling sticky; the bathrooms were dirty and in need of a serious deep clean (there was something disgusting lodged in the drain of the sink); scratches and marks all over the walls and furniture.
The room was located in the corner of the floor with an inexplicably narrow hallway that made it difficult to move luggage in and out. Noise from the hall and neighbouring rooms was easily heard as well as obvious smells of smoke.
The room did not at all match our expectations based on the pictures or the pricepoint. That said, the location was excellent with a People Mover stop conveniently across the street and walking distance to the waterfront.
Overall this was a below average experience considering its decent ratings on Expedia. Would skip this hotel in the future.
Reviewed on Jun 23, 2024