“The biggest issue was that the room looked nothing like the photos used to advertise it. This was not a minor difference in layout. The unit we received was completely different and far less appealing, and I would not have booked it had the actual room been shown. I was told it was an accessible room, which was not a problem, but accessibility does not explain the major difference between the listing photos and the room provided. The room felt cold, sparse, and not remotely as upscale as……