Outdoor pool, open 6:00 AM to 11:00 PM, free cabanas, pool umbrellas

In-room safe, desk, blackout drapes, iron/ironing board

JEN Singapore Orchardgateway by Shangri-La (SG Clean)

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Air conditioning

Restaurant

Gym

Cleaning and safety practices

Cleaned with disinfectant

Contactless check-in

Hand sanitizer provided

Explore the area

Orchard Road4 min walk

Orchard Central5 min walk

Plaza Singapura9 min walk

Singapore (SIN-Changi)33 min drive

Choose dates to view prices

Panorama Club Room, 1 King Bed

592 sq ft

City view

Sleeps 2

1 King Bed

Superior Room, 1 King Bed

291 sq ft

Sleeps 2

1 King Bed

Superior Room, 1 King Bed, City View

291 sq ft

City view

Sleeps 2

1 King Bed

Club Twin Room

291 sq ft

City view

Sleeps 2

2 Twin Beds

Deluxe Room (Family)

506 sq ft

City view

Sleeps 4

1 King Bed and 1 Twin Sofa Bed

Superior Twin Room

291 sq ft

Sleeps 2

2 Twin Beds

Deluxe Room, 1 King Bed

344 sq ft

City view

Sleeps 2

1 King Bed

Superior Twin Room, City View

291 sq ft

City view

Sleeps 2

2 Twin Beds

Deluxe Twin Room

344 sq ft

City view

Sleeps 2

2 Twin Beds

Club Room, 1 King Bed

291 sq ft

City view

Sleeps 2

1 King Bed

Club Deluxe Room, 1 King Bed

344 sq ft

City view

Sleeps 2

1 King Bed

About this area

Singapore

Located in Singapore, JEN Singapore Orchardgateway by Shangri-La (SG Clean) is connected to a shopping center. National Museum of Singapore and Peranakan Museum are cultural highlights, and travelers looking to shop may want to visit Orchard Central. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium.

Visit our Singapore travel guide

View in a map

What's nearby

Orchard Road - 4 min walk
Orchard Central - 5 min walk
Plaza Singapura - 9 min walk
Lucky Plaza - 11 min walk
ION Orchard - 13 min walk

Getting around

Somerset Station - 1 min walk
JB Sentral - 51 min drive
Changi Airport (SIN) - 31 min drive

Restaurants

Makan at Jen — 1 min walk
Bay Watch at Jen — 1 min walk
Freshly Baked — 3 min walk
Joie by Dozo — 4 min walk
Killiney Kopitiam — 4 min walk

About this property

JEN Singapore Orchardgateway by Shangri-La (SG Clean)

Shopping hotel connected to a shopping center in Singapore with free parking

Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite. All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

JEN Singapore Orchardgateway by Shangri-La (SG Clean) offers 499 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: SGD 35.31 for adults and SGD 17.66 for children
1 restaurant and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour health club
Outdoor pool
Spa tub

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Languages spoken

Chinese
English
Japanese
Korean
Malay

Business services

Computer station
Meeting rooms
Conference space (452 square feet)

Outdoors

Free pool cabanas
Pool sun loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer

Entertainment

40-inch flat-screen TV
Cable channels

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Desk
Free local calls
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

See similar properties

Singapore

Orchard

Hot tub

Business friendly

Washer and dryer

4 star

Guest rating 4.5+

Hotel

Policies

Check-in

Check-in time starts at 2 PM

Express check-in

Check-out

Check-out before noon

Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

JEN Singapore Orchardgateway by Shangri-La (SG Clean) advises that they will automatically enroll guests, with check-in from January 1, 2021, to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! One child stays free when using existing bedding

Rollaway/extra beds are available for SGD 105.93 per night

Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Traders Hotel

Traders Orchardgateway Hotel Singapore

Traders Orchardgateway Singapore

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway

Jen Orchardgateway Singapore

Jen Orchardgateway

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Shangri-La

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Singapore Shangri-La

Jen Orchardgateway Shangri-La

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La

Traders Orchardgateway Hotel Singapore

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Hotel Jen Orchardgateway Singapore

Jen Orchardgateway Shangri La

JEN Singapore Orchardgateway by Shangri La

Hotel Jen Orchardgateway Singapore by Shangri La

JEN Singapore Orchardgateway by Shangri-La (SG Clean) Hotel

JEN Singapore Orchardgateway by Shangri-La (SG Clean) Singapore

Frequently asked questions

Can I cancel my reservation for free at JEN Singapore Orchardgateway by Shangri-La (SG Clean) and receive a full refund?

Yes, JEN Singapore Orchardgateway by Shangri-La (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to JEN Singapore Orchardgateway by Shangri-La (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Does JEN Singapore Orchardgateway by Shangri-La (SG Clean) have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is JEN Singapore Orchardgateway by Shangri-La (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Orchardgateway by Shangri-La (SG Clean)?

Self parking is free at this property.

What time is check-in at JEN Singapore Orchardgateway by Shangri-La (SG Clean)?

Check-in begins at 2 PM.

What time is check-out at JEN Singapore Orchardgateway by Shangri-La (SG Clean)?

Check-out is at noon.

Where is JEN Singapore Orchardgateway by Shangri-La (SG Clean) located?

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore, and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 9 minutes.

4.6

Wonderful

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

Write a review

5/5 Excellent

Jennifer

Traveled with family

Mar 22, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Was a birthday family stay. Hotel have do the special arrange of sending a slice of cake up for celebration as well as free upgrade for a nice view. Con: hotel should have check all room should have bath robe before Guess check in

Stayed 1 night in Mar 2020

5/5 Excellent

Ellen

Mar 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2020

5/5 Excellent

Verified traveler

Business traveler

Mar 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

Rose, Melbourne

Traveled with partner

Mar 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the pool area and that it was open until 11pm It was so close to shops and transport and Jeno (the robot )was an amazing teabag deliverer

Stayed 5 nights in Mar 2020

5/5 Excellent

Kawai, Melbourne

Traveled with partner

Mar 9, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, location, clean and lovely rooftop pool.

Stayed 7 nights in Feb 2020

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Overview of JEN Singapore Orchardgateway by Shangri-La (SG Clean)

Photo gallery

JEN Singapore Orchardgateway by Shangri-La (SG Clean)

4.6/5 Wonderful

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Panorama Club Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed, City View

Club Twin Room

Deluxe Room (Family)

Superior Twin Room

Deluxe Room, 1 King Bed

Superior Twin Room, City View

Deluxe Twin Room

Club Room, 1 King Bed

Club Deluxe Room, 1 King Bed

About this area

Singapore

What's nearby

Getting around

Restaurants

About this property

JEN Singapore Orchardgateway by Shangri-La (SG Clean)

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Overall score and ratings

Wonderful

4.6/5

4.6/5

4.5/5

4.5/5

5/5 Excellent

Jennifer

Nice stay

5/5 Excellent

Ellen

5/5 Excellent

Verified traveler

5/5 Excellent

Rose, Melbourne

5/5 Excellent