8.6/10 Excellent! (2,326 reviews)
Staff was courteous for most part but i felt a little slighted and was just told about the parking in front of room but not the free parking lots ... The room was good overall - not the cleanest ... Our next day aftercheck in --- we were at Sea World all day when we got back --- we requested towels and garbage services because no room service yet by 3:30ish pm. Of course a couple ladies knock on the door after 5pm for the service. Feels they were short staff.
Those are small gripes for a really beautiful property good overall experience ... it was my wife and our 2 lil ones ... the littlest one had her 4th birthday trip weekend here ... Now our other wants her birthday back here in May+Sea World so i would say 4 stars since kids loved it overall... We'll see u in May parked in free parking lot - knowing more about the property and will go to pool this time too ... Thank you
Reviewed on Feb 22, 2026