搜索索里达瑞达德酒店

“Esta lindo y limpio ”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room.”

“Me gusto el estado de las instalaciones, la comida, los restaurantes, lo que no me gusto, fue que la playa estaba cerrada por el sargaso.”

“不错”

“非常适合全家一起来这里住几天”

“We stayed in the villas for our 6 year anniversary. We figured that we would pay the extra to have what we thought would be a fantastic time. Upon arrival we were escorted to our room after check in. First thought when we entered the room was wow this is really beautiful! As we stepped into the room it felt really nice compared to outside. However once the employee left us to our room, we noticed that we hadn't quit sweating since being in the room. Checked the thermostat and set it to 18……

“Beautiful property and the pools are very nice. My issue with this property is the hard core sales pitch at check in. We have stayed at five other Secrets resorts and never received this much badgering. Also, we didn’t get access to our room until 45 minutes after check in time. We were not told about the app to use for dinner reservations or about any shows that were happening during our stay. When we were finally showed to our rooms nothing was explained to us about the property. We……

“Habitación muy limpia, buena comida”

“Excellent”

“Trip was amazing the workers were amazing Roberto with the entertainment crew is amazing he keeps that environment happy and fun”

“El hotel está muy bonito y cómodo, el parque acuático está muy bien y la zona de niños también. Sin embargo nuestra llegada estuvo complicada porque cuando nos asignaron habitación la llave no servía y tuvimos que acudir tres veces a la recepción hasta que alguien de mantenimiento acudió a revisar la chapa. Cuando abrieron la habitación tenía un fuerte olor a drenaje, no tenía jabón para las manos ni las amenidades que las demás habitaciones sí. Pedimos cambio de habitación y todo bien es la……

“The staff were amazing super friendly. Probably needed more food options but everything was great”

“It was fun to stay at the pool, the drinks were very good, the food was good but could improve more. The beach was very dirty has a lot of sargassum sadly so beach not available. Overall it was great to travel with family. Kids had fun with the water slides but we really wanted enjoy the beach. 😕 I think if the price is right, we would come back.”

“It was an incredible experience. The staff were wonderful. The main pool was absolutely amazing! The only thing worth mentioning is that the average age of the guests seemed to be around 40–60. So if you’re looking for a party resort, this probably isn’t the place for you. Instead, it’s more calm and relaxing. That said, there are different shows and DJs every night, which helps keep guests of all ages entertained. The room service was amazing. They even came and cleaned the room twice a……

“Food was great, property was clean, staff were helpful and kind, showers are fantastic, and we would go back with the following knowledge- Distance- this property is large and many rooms are a solid 1/2 mile walk to the main food and amenities. We had to get a new room for my 85 year old mother who could not walk that far. The rest of us just got blisters. Shuttles are available but wait is often more than 20 minutes. Staff worked hard to accommodate my mothers mobility limits Air……

“El hotel estaba bien bonito, y muy limpio todo, la comida espectacular y muy buena atención al cliente. Las personas bien amables. Fui con mi familia y unos amigos y todo increíble.”

“muy bien satisfechas por los meseros”

“Everything from check-in to check-out was excellent. We could not have asked for a better experience. Francisco at check-in was great, as was Juan at check-out. Efrain with VIP services was helpful and made our stay better. Alexandria was our concierge and she made sure we had everything we needed, from room maintenance to making reservations for dinner at the Japanese hibachi experience. Luisa from the Spa made reservations for us for some relaxing massages, and Carmen and Luz were excellent at……