Southwest Michigan Residences

"Staff in the dining room was very poorly trained. Had to redo my bill 3 times. Stay was comfortable."

"Our stay was amazing. Such friendly staff and decor. The casino was so much fun. The buffet was really good we went on a Thursday seafood night. The line does get a little long so get there early but it's worth it. "

"I always appreciate a swimming pool and this one was big enough for me to swim circles to get my exercise daily. The jets on the hot tub did not work, a small disappointment. The breakfast is always a nice thing with several hours to get down there. The breakfast attendant was cheerful and attentive. It is right across the bluff so we could see the lake and walk across Lake Shore Drive to see the water, waves and sunset."

"Comfortable bed, close to casino and nice staff."

"We had a great stay. Staff was friendly. Rooms were very clean and nice. I would stay there again and recommend this place."

"The women at the front seat were absolutely wonderful during our entire 3 day stay. Check in & our was so quick & easy. The place was clean and everybody was super friendly. Me & my husband loved it "

"Once again, this hotel knocks it out of the park with cleanliness and friendliness. These are some of the cleanest rooms and the staff is the absolute friendliest. It’s a huge reason why I always stay here whenever I travel to New Buffalo!"

"Loved the room!"

"Great experience here! Staff was very friendly and accommodating. Quiet at night as well and that was on a weekend. If you are looking for a basic 1-2 stay this is a good option."