Villas in Spring Lake Park

"This is the second time we have stayed here prior to an early morning flight out of MSP. While I appreciate the cleanliness of the hotel, and it's fairly modern, the staff is never really friendly. Check-in always takes longer than it should, and paying for parking seems a bit excessive when you're already paying to stay there. Not to mention, they could offer a discount to people who have early checkouts. We left at 2am, how is it fair to charge us the same rate for parking for being there less than 6hrs?"

"Yes"

"I had to go through too much just to get 3 extra dry towels! Front desk never answered their phones the whole stay overall its very clean "

"Sergio got me in a room early and went above and beyond. Marshall. He was such a nice, professional person. He really went above and beyond to help us. "

"The images make the property look newer than it is. It is “pretty beat up” compared to what I expected. I’m not sure if it’s the arrangement of the room, construction, or just a noisy group but I think I got my worse hotel sleep because I could hear a lot of noise coming from the hall. Breakfast and staff made the stay decent overall. "

"Everything was perfect! The only issue I encountered was the shuttle service - although this is not the staff’s fault at all. The storm affected quite a bit and I don’t feel the hotel was ready. Otherwise, I would highly recommend the hotel and will definitely stay here the next time I’m in Minneapolis. "

"Ben at front desk was very kind and helpful when I had made a mistake with my booking date. Had to let water run for 15 min in shower before barely warm enough to shower. "

"Beds are uncomfortable. The King was okay for a hotel. Bunks and pullout couch were lumpy, uncomfortable, missing linens (when called, twice, nobody brought them). Kids were cold. Most attractiond close early and waterpark does not open until 10 am. "

"Would bring your own pillows if possible but everything was great "