Spring Valley Residences

"The hotel is very good. The rooms always clean and the staff are very friendly and helpful and the customer service is very professional. Is a good hotel to stay and the area have near barbershop and empanadas and train station very close (4train)… I recommend 100% this beautiful hotel. "

"Good location good was good. Hallway on 9th Floor was dirty. Rooms were ok don't look in the corners "

"Good customer service "

"The lady who checked us in was unprofessional and rude. Seemed put out that we showed up asking for a room. I mentioned the rate was over $50 cheaper on Expedia and she snapped back with “we don’t go by that if you want you can book through them but it’s gonna be a wait until I check you in”…it took under 2 mins for me to book through the app. This shouldn’t be a person who is the first line of representation for your hotel. "

"Location was perfect due to meetings close to office in NJ. Staff was helpful. Hotel recently charging parking fee which was free until recently. Not sure why charge a fee since there is plenty of parking, its located in a suburban area. Not NYC and no mass transit near by. Not sure why charge a parking fee. There are plenty other hotels nearby that do not charge parking. I would look elsewhere for a stay. "

"A bit worn out room chair and desk area. Clean and very friendly front desk staff"

"Very nice"

"YES ! EVERYTHING WAS GREAT! I AM VERY PLEASED FOR THE SHUTTLE THAT TOOK US BACK AND FORTH TO AND FROM THE TRAIN STATION REALLY APPRECIATE IT, ROOM IS CLEAN AND COMFORTABLE HOUSE KEEPERS ARE VERY FRIENDLY 🙏🙏🙏"

"Internet was not free. You have to be a member "