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Quality Inn Chicopee - Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds - Quality Inn Chicopee - Springfield (Chicopee)
Lobby - Quality Inn Chicopee - Springfield (Chicopee)
Premium bedding, desk, iron/ironing board, rollaway beds - Quality Inn Chicopee - Springfield (Chicopee)
Fitness facility - Quality Inn Chicopee - Springfield (Chicopee)
Free daily continental breakfast - Quality Inn Chicopee - Springfield (Chicopee)
Quality Inn Chicopee-Springfield offers essentials for a comfortable stay, including in-room WiFi, a business center, and laundry facilities. The property welcomes all travelers with dedicated RV, bus, and truck parking spaces.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.0 mile
  • Baystate Medical Center - 5 min drive - 5.5 miles
  • MassMutual Center - 7 min drive - 7.5 miles
  • MGM Springfield - 8 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in a shopping district
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, a vending machine, and free newspapers
  • Coffee/tea in the lobby, ATM/banking services, and a 24-hour front desk
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,004 reviews
$85 nightly
The price is $97
Dec 1 - Dec 2
Total with taxes and fees
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Dec 2, 2025 start from $97.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Chicopee - Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Connecticut River and Indian Motorcycle Museum are also within 6 mi (10 km).

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Reviews

Quality Inn Chicopee - Springfield Reviews

6.4

6.2

Cleanliness

6.8

Location

7.4

Staff & service

5.6

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 128 out of 815 reviews
Rating 8 - Good. 231 out of 815 reviews
Rating 6 - Okay. 182 out of 815 reviews
Rating 4 - Poor. 144 out of 815 reviews
Rating 2 - Terrible. 130 out of 815 reviews

Reviews

8/10 Good

Jorge L

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities
Breakfast was good could have been a little cleaner
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many stores that are very close to buy anything you need, banks and pharmacy are within a 10 minutes walk. Place is cheap and good.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Not greatest room but good enough for one night
Stayed 1 night in Jul 2025

4/10 Poor

Duncan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a roach in my room (128), the treadmill didn't work, and the breakfast was nasty.
Stayed 1 night in Sep 2025

4/10 Poor

danielle

Liked: Staff & service
Disliked: Cleanliness
Wouldn’t recommend for a single young woman to stay here or family. They leave the front doors open because you can’t use your key to get back in after hours which is not safe so anyone can come in, scary.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC system had no grill on the front of it and was absolutely filthy and jammed with dirt and what looked like mold. There were gaping holes in the walls, barely patched up. The rugs were filthy and smelled musty throughout the entire hotel. Paint coming off the walls everywhere, bathroom tub looked like there was brown dirt and rust staining throughout. Bathroom was repulsive. Stayed here out of desperation with a few other couples for an event where there was no other availability. All of us felt the same way and wound up checking out a day earlier than planned and just abandoning the second night cost. Stay away and avoid at all possible efforts. Horrible.
Stayed 2 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much lighting for my liking. Other than that very good.
Stayed 5 nights in Jul 2025

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Loud. Only positive is location
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They need to close it asap

My experience was horrible when i came in the roaches scattered around and it stinkked like pee
Stayed 1 night in Jul 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
Matress was stained halls smelled like urine.
Stayed 3 nights in Jun 2025

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, bugs, hair in the shower. Bed had stained sheets. Avoid if at all possible
Stayed 1 night in Jun 2025

2/10 Terrible

Weedensly

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible everything was baaad
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort

How to let a hotel falk apart.

Ive seen better furniture in a collage dorm. Everything is either broken or worn out. Room smells like grandma's musty basement. This was once a nice hotel but no effort has been made to maintain it as such. Its in drastic need of a complete remodel.
Stayed 1 night in May 2025

10/10 Excellent

Praseuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and check in was at ease!
Stayed 1 night in Jan 2023

4/10 Poor

christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to change rooms fridge plug was broken. Went to take a shower and there was no water. Refrigerator was full of water. It was defrosted and unplugged. Door was hard to close. Remote for tv had 2 volumes 27&38.there was no way to lower the volume To loud. Looked like blood splatter on lamp shade between the beds. Dirty chair crap between arm rest. Only good thing was the bed and pillows.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.
Stayed 2 nights in May 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, room comfort
It was adequate, a little run down but decent price and clean.
Stayed 2 nights in Aug 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service
Good area i bit outdated room was clean.
Stayed 1 night in Feb 2023

6/10 Okay

geraldine

Liked: Staff & service
Disliked: Property conditions & facilities

Chicapee

Hotel is old, needs a do-over.
Stayed 1 night in May 2023

10/10 Excellent

Magalis

Liked: Cleanliness, staff & service
Great! Easy! Quick! Excellent!
Stayed 1 night in Feb 2023

4/10 Poor

valton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not well taken care of. It is not well maintenance. The cleaning lady went into our room and managed to knock the new hairdryer behind the refrigerator and then we questioned it’s a disappearance we were told we were being rude. We found the hairdryer behind the refrigerator with a lot of other trash. There was no hairdryer in the room. If we left the room for the whole day, we will come back in the room smelled. The lady that worked at the front desk act like she didn’t want to be there or she had too much work to do and her attitude was just unbearable. Nobody was smiling. These rooms haven’t been updated in years because the TV was at least 15 years old. You couldn’t put a channel number into the remote. You had to put the frequency number in to get the channel to come up and that was confusing. The cleaning people didn’t come on a daily basis to clean the room and we had to request. They go in there and clean the room. The security at the exit was bad because the door had to be left open and you couldn’t use your room key to open the door from the outside because it didn’t function so anybody could walk into the hotel area and steal something and then walk right back out. Bad experience all the way around. I’ll never use Expedia again.
Stayed 6 nights in Aug 2025

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and in a sketchy location.
Stayed 2 nights in Oct 2022