See all properties
Save

Residence Inn by Marriott West Springfield

3.0 star property
Comfortable hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
BBQ/picnic area
1 bedroom, premium bedding, desk, blackout drapes
Free daily on-the-go breakfast
Reception

Reviews

8.4

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Pet friendly
    Pet friendlyPet friendly
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Maria
May 30, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
Courtyard by Marriott West Springfield
Pool
Parking included
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (337)
The price is $174
includes taxes & fees
$152 per night
Aug 1 - Aug 2
Courtyard by Marriott West Springfield

About the neighborhood

Map
64 Border Way, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 11 min walk
  • Big E - 4 min drive
  • Holyoke Mall - 5 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 7 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Property highlights
Take advantage of free to-go breakfast, a firepit, and dry cleaning/laundry services at Residence Inn by Marriott West Springfield. Stay connected with free WiFi in public areas, and guests can find other amenities such as an outdoor entertainment area and a business center.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), a water dispenser, and a front-desk safe
  • Barbecue grills, outdoor furniture, and a 24-hour front desk
  • An elevator, smoke-free premises, and free newspapers
Room features
All 88 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available on weekdays
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Does Residence Inn by Marriott West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on Aug 6, 2024 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott West Springfield pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott West Springfield?

Self parking is available for USD 7 per day.

What time is check-in at Residence Inn by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott West Springfield?

Check-out is at noon.

Where is Residence Inn by Marriott West Springfield located?

Situated in West Springfield, this hotel is within 1 mi (2 km) of Olympia Ice Center, Connecticut River, and Q Pin 2's. Holyoke Mall and Big E are also within 3 mi (5 km).

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 166 out of 338 reviews" "
Rating 8 - Good. 99 out of 338 reviews" "
Rating 6 - Okay. 41 out of 338 reviews" "
Rating 4 - Poor. 18 out of 338 reviews" "
Rating 2 - Terrible. 14 out of 338 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel experience was perfect. All I could want. And most importantly great coffee.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way it made me feel very comfortable and safe and it felt like home to me
Stayed 2 nights in May 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ALLA

Traveled with partner
Liked: Staff & service
Room had a musty smell. Furniture needs to be updated. Staff was friendly. Room felt unclean when we checked in. Easy excess to nearby restaurants movie theater highway and shopping center.
Stayed 5 nights in Apr 2024

10/10 Excellent

Weibang

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping never came. Shower backed up all over bathroom floor.
Stayed 4 nights in Apr 2024

4/10 Poor

Alison

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Dogs barking, TV didn't work in room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Viamaris, holyoke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff and lovely hotel ❤️ I had a great time and I most definitely will go back soon. no complaints whats so ever
Stayed 6 nights in Apr 2024

6/10 Okay

Taylor

Traveled with family
Liked: Cleanliness
The pool is cold
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Dyvone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Thaddeus, Springfield

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and had enough room for myself and family
Stayed 1 night in Mar 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra space, kitchen
Stayed 1 night in Feb 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Bed was very comfortable. Sadly the coffee maker was missing the pot. However, we were not going to make coffee anyway as they had it brewed in the lobby for breakfast. The volume button on the remote in the living area didn't work. A little annoying but not a game changer.
Stayed 1 night in Feb 2024

6/10 Okay

John

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room that was reserved was not held. The toilet paper holder is falling off the wall. The shower leaks while drawing a bath. Stains from something, mold? In ceiling corner near the bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
location to I91
Stayed 1 night in Jan 2024

10/10 Excellent

Arkel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Stayed 1 night in Dec 2023

8/10 Good

Erin

Stayed 1 night in Dec 2023

4/10 Poor

Daniel, Reading

Business traveler
Disliked: Cleanliness, property conditions & facilities
Paid for a king room through Expedia, hotel could not honor a king room and I was put into a queen instead. The room smelled like cooked fish, there was some mold in the bathroom tub, and the property overall was a bit on the dirty side. I expected much more for the price and being a Titanium Member.
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0