Residence Inn by Marriott West Springfield

Photo gallery for Residence Inn by Marriott West Springfield

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1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes

Overview of Residence Inn by Marriott West Springfield

Residence Inn by Marriott West Springfield

3 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
64 Border Way, West Springfield, MA, 01089

Explore the area

  • Popular LocationJosiah Day House4 min drive
  • Popular LocationHolyoke Mall6 min drive
  • Popular LocationChicopee Falls Dam8 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Choose dates to view prices

About this area

West Springfield

Residence Inn by Marriott West Springfield is located in West Springfield. The area's natural beauty can be seen at Chicopee Memorial State Park and Hampton Ponds State Park, while Josiah Day House and Naismith Memorial Basketball Hall of Fame are cultural highlights. Springfield Science Museum and Holyoke Heritage State Park are also worth visiting.

What's nearby

  • Josiah Day House - 4 min drive
  • Holyoke Mall - 6 min drive
  • Springfield Museums - 7 min drive
  • Chicopee Falls Dam - 8 min drive
  • Quadrangle - 9 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 102 min drive

Restaurants

  • Cal's — 9 min walk
  • Shallot Thai Cuisine — 10 min walk
  • Carrabba's Italian Grill — 15 min walk
  • Olive Garden — 16 min walk
  • Bottega Cucina — 17 min walk

About this property

Residence Inn by Marriott West Springfield

3-star hotel with free breakfast and business center
This smoke-free hotel features coffee/tea in a common area, a business center, and dry cleaning. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 88 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Dining areas and sitting areas are standard, as are flat-screen TVs with satellite channels. Weekly housekeeping is available.
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 93 out of 214 reviews
5 - Excellent 43%
Rating 4 - Good. 78 out of 214 reviews
4 - Good 36%
Rating 3 - Okay. 27 out of 214 reviews
3 - Okay 13%
Rating 2 - Poor. 10 out of 214 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 214 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love the apartment like feel.
Stayed 1 night in Oct 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on/off the highway and lots of services close by
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Liked: Staff & service
The property was ok. The lobby was beautiful and clean. Then we walked in our room and the smell of stale cigarette smoke hit us. There was condensation on the air vent in the ceiling that was dripping yellow. The room was extremely damp and all of our belongings felt wet. There are most definitely people living there as we saw plants in windows. Overall - it worked as a place to stay but I wouldn’t recommend it. The smell was nauseating.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in a lot of these hotels. This was really nicely kept and the peoples were super friendly and nice. Very clean rooms and common areas. Thanks!!
Stayed 1 night in Jun 2021