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Courtyard by Marriott West Springfield

Photo gallery for Courtyard by Marriott West Springfield

Primary image
Premium bedding, pillowtop beds, desk, laptop workspace
Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Courtyard by Marriott West Springfield

Courtyard by Marriott West Springfield

3.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
885 Riverdale Street, West Springfield, MA, 01089

Explore the area

  • Popular LocationJosiah Day House8 min drive
  • Popular LocationQuadrangle9 min drive
  • Popular LocationEastern States Exposition9 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)26 min drive

Room options

About this area

West Springfield

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Chicopee Memorial State Park and Hampton Ponds State Park reflect the area's natural beauty and area attractions include Six Flags New England and Naismith Memorial Basketball Hall of Fame. Springfield Science Museum and Holyoke Heritage State Park are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our West Springfield travel guideOpens in a new window
Map

What's nearby

  • Josiah Day House - 8 min drive
  • MassMutual Center - 9 min drive
  • Quadrangle - 9 min drive
  • Eastern States Exposition - 9 min drive
  • Springfield Museums - 11 min drive

Getting around

  • Springfield Union Station - 8 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • Olive Garden - 4 min walk
  • IHOP - 7 min walk
  • Cal's - 9 min walk
  • Donut Dip - 17 min walk
  • Bnapoli Italian - 3 min drive

About this property

Courtyard by Marriott West Springfield

3-star hotel near the airport
At Courtyard by Marriott West Springfield, you can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at The Bistro, the onsite restaurant. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a gift shop
  • Smoke-free premises, a 24-hour front desk, and a front desk safe
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All guestrooms at Courtyard by Marriott West Springfield feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Refrigerators, premium channels, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AMā€“10:00 AM on weekdays and 7:00 AMā€“11:00 AM on weekends: USD 3.00-15.00 for adults and USD 3.00-15.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Conference space (675 square feet)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

93% of travelers were happy with check-in
Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 3.00 and USD 15.00 for adults, USD 3.00 and USD 15.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AMā€“11:00 PM.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on Oct 5, 2022 start from $188.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott West Springfield?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in is from 3:00 PM - 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 3 mi (5 km) of Josiah Day House, Westfield River, and Holyoke Mall. Eastern States Exposition is 3.1 mi (5 km) away.

Can I cancel my reservation for free at Courtyard by Marriott West Springfield and receive a full refund?

Yes, Courtyard by Marriott West Springfield offers free cancellation on select room rates, because flexibility matters! Please refer to Courtyard by Marriott West Springfield cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 122 out of 193 reviews
5 - Excellent 63%
Rating 4 - Good. 46 out of 193 reviews
4 - Good 24%
Rating 3 - Okay. 11 out of 193 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 193 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 193 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

2/5 Poor

Robin
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine, I only have an issue with their processing for check out. We arrived late and upon check in the front desk was made aware that payment would be cash. I was told to have a card for 20.00 incidental charge which was done, and that i could pay when checking out in the morning. Upon checkout i tried to pay and was told I had paid through Expedia which I had not, then it had been charged to my card and couldn't be removed for 5-6 business days. The clerk was going to look into it but wanted to check out the person behind me first because it was going to take some time. Since i didn't have time to wait I let it go. But, do not appreciate the extra problems to move funds around for coverage and the lie of only applying 20 dollars to my card. Now knowing the area and other options i don't think i will stay here again due to their business practices.
Stayed 1 night in Sep 2022

4/5 Good

Natasha
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was professional. I would stay here again!
Stayed 2 nights in Sep 2022

5/5 Excellent

David, BLACKSTOCK
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern look. Some trash in areas around back door and in the parking lot gardens.
Stayed 7 nights in Sep 2022

5/5 Excellent

Vanessa
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! Staff was very friendly and accommodating.
Stayed 1 night in Aug 2022

3/5 Okay

Douglas
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was good but the pool was very dirty and there were other spots around the facility that surprised us when we found out the facility was only 2 years old. Charging for breakfast was also odd but the area had many great places to eat instead.
Stayed 1 night in Aug 2022

2/5 Poor

Monique
Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Aug 2022

4/5 Good

Michelle
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Aug 2022

5/5 Excellent

Rebecca, Holyoke
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay wonderful staff
Stayed 2 nights in Jul 2022

4/5 Good

Fred
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet Housekeeping was not thorough ā€¦ did not refill facial tissues and pickup use face towels in the shower. I would stay there again though
Stayed 5 nights in Jul 2022

5/5 Excellent

Ryan
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a hotel that is impeccably maintained and clearly takes customer service seriously. The staff from the front desk, to the bistro to the cleaning staff - are all super friendly. The rooms are wonderful - beds are comfortable. Highly recommend.
Stayed 1 night in Jul 2022