Courtyard by Marriott West Springfield

Photo gallery for Courtyard by Marriott West Springfield

Featured Image
Indoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Courtyard by Marriott West Springfield

Courtyard by Marriott West Springfield

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
885 Riverdale Street, West Springfield, MA, 01089

Explore the area

  • Popular LocationJosiah Day House3 min drive
  • Popular LocationEastern States Exposition6 min drive
  • Popular LocationQuadrangle9 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)26 min drive

Choose dates to view prices

About this area

West Springfield

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Hampton Ponds State Park and Lake Lorraine State Park reflect the area's natural beauty and area attractions include Naismith Memorial Basketball Hall of Fame and Springfield Science Museum. Zoo in Forest Park and Education Center and Holyoke Heritage State Park are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Josiah Day House - 3 min drive
  • Eastern States Exposition - 6 min drive
  • MassMutual Center - 6 min drive
  • Springfield Museums - 6 min drive
  • Quadrangle - 9 min drive

Getting around

  • Springfield Union Station - 8 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • The Bistro — 1 min walk
  • Bottega Cucina — 5 min walk
  • Carrabba's Italian Grill — 7 min walk
  • IHOP — 7 min walk
  • Cal's — 9 min walk

About this property

Courtyard by Marriott West Springfield

3-star hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 121 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and Netflix are standard, as are LED TVs with satellite channels.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 3.00-15.00 for adults and USD 3.00-15.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (675 square feet)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • 55-inch LED TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 15.00 for adults, USD 3.00 and USD 15.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 72 out of 105 reviews
5 - Excellent 69%
Rating 4 - Good. 23 out of 105 reviews
4 - Good 22%
Rating 3 - Okay. 4 out of 105 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 105 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 105 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms were either brand new or recently refurbished but they cut corners on construction for example the bathroom door did not close completely. They never came to clean our room over a two day stay. Coffee was terrible and there were only 2 paper cups in the room. Had to ask for fresh paper cups and towels on our second day as no one serviced the room! And they neglected to tell us they only service the room every three days! I expect more from a Marriott property and resented paying $279 per night for a substandard experience. We were told they can’t find workers. My solution is to pay people you employ a living wage. The staff there was very pleasant to interact with and did the best they could with limited resources.This review is directed to Marriott corporation not the staff that did their best to take care of us.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 13 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay for a good price. Very very clean.
Stayed 1 night in Aug 2021