2/10 Terrible
Nathan & Arlenis D.
6 sept. 2025
No le gustó: Limpieza
We had a terrible experience with this Vrbo rental due to a serious cockroach infestation. On the first night, we noticed multiple cockroaches in the kitchen and living areas. We reported the issue immediately, and by the second night, the only response was a can of bug spray left out for us to use. Not what you expect on vacation.Pest control didn’t come until the third day, after we pushed for more action. But even after treatment, the roaches didn’t stop. We tried calling 12 times, asked to be relocated, and got no response. Communication was basically nonexistent.The worst part came on the second to last night when we found a cockroach in our 3-year-old daughter’s bed. At that point, we were done. We packed up and left a day early, staying in a hotel at our own expense. Still, we received no refund or any kind of follow-up from the host or Vrbo.This was by far the worst Vrbo stay we've ever had. The property was clearly not maintained or treated properly, and the lack of communication made everything worse. Beware before booking—if something goes wrong, you’re on your own.
Nathan & Arlenis D.
Se hospedó 7 noches en agosto de 2025