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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Best Western St. Catharines Hotel & Conference Centre is in a bustling shopping district, offering mini golf and an arcade/game room. Guests can rejuvenate in the sauna or steam room, dine on American fare at WRIGLEYS SPORTS BAR, or relax by the indoor or outdoor pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 16 of 16 rooms

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

Mobility Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(53 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Shower/tub combination
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Map
2 North Service Rd, St. Catharines, ON, L2N4G9

What's nearby

  • Montebello Park - 5 min drive - 5.8 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Meridian Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 6.9 miles
  • Fallsview Casino - 18 min drive - 15.2 miles

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel in a shopping district
Take advantage of free full breakfast, a terrace, and mini golf at Best Western St. Catharines Hotel & Conference Centre. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, WRIGLEYS SPORTS BAR, offers lunch and dinner. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Free self parking
  • Express check-out, a ballroom, and a banquet hall
  • An elevator, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 146 rooms offer comforts such as air conditioning, in addition to perks like safes and WiFi. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Balconies, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to August 27
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Jan 4, 2026 start from $80.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western St. Catharines Hotel & Conference Centre pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western St. Catharines Hotel & Conference Centre?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western St. Catharines Hotel & Conference Centre located?

This family-friendly St. Catharines hotel is located in a shopping district, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Port Dalhousie Pier Marina are also within 3 mi (5 km).

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Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Breakfast was great, and rooms big and clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities
The staff is so friendly. The breakfast has a lot of choices. Amenities are great, nice pool and hot tub. It’s our 2nd time at this propane we will definitely be back again!
Stayed 2 nights in Dec 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, and room appeared to be very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025

8/10 Good

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and mini golf area for the kids. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ferdous K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to highway and short drive to Niagara Falls And downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Clean room! Nice breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Yvonne

Room was clean, they are doing renovations.
Stayed 2 nights in Nov 2025

6/10 Okay

Sean

Liked: Cleanliness, staff & service
The room we had bordered the pool and the noise from any conversation in the pool area was easily heard in the room, starting at 6:30am. Rooms were clean and spacious and staff were excellent. Convenient location
Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the facility very much.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
At check-in the clerk was very helpful in putting a couple of 80+ year-olds in a room on the ground floor near an access door. The room was clean and tidy and met our needs. The breakfast got our travel day off to a good start. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The room spotless and quite karge
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, quiet, comfortable room.
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay they had so much things to do swimming, arcade , restaurant and only a 15 min drive to the falls deffently staying again
Stayed 1 night in Aug 2025

10/10 Excellent

Pradeepan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

4/10 Poor

Nigel

Disliked: Property conditions & facilities
Bathroom outdated needs complete renovation.
Stayed 2 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities
Overall was a nice stay. Pool heater was not working, but could go across the street to Hampton Inn if this was an issue. Was a slight inconvenience, but my young kids didn't seem to mind the cooler temperature. Staff was friendly, decent size room, could use some updating, but was fine for our stay. Gym was nice.
Stayed 2 nights in Nov 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Heallthy brekkie,lots of juice,tea,coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a bigger blackout curtain, but other than that was FANTASTIC!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Facilities-pool, mini golf were great. Nice, clean room.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Plenty of parking Right off the highway Friendly staff Balcony with chair was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and comfortable. It’s currently under construction which we didn’t know but otherwise a good stay
Stayed 1 night in Oct 2025

8/10 Good

Layne

Room was fine. Noise a little much friday eve. Sewer odor in bathroom. Staff courteous
Stayed 6 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Hotel room is super clean and the staff and check in was amazing! Breakfast was included and was great! Overall great stay!
Stayed 1 night in Aug 2025

8/10 Good

grant

Liked: Cleanliness, staff & service, amenities
A quiet hotel with friendly and helpful staff.
Stayed 4 nights in Jul 2025