DoubleTree by Hilton Hotel St. Louis Westport

Our stay was very good when we arrived Friday evening. Saturday was not very good on the other hand. About 4:00 Saturday afternoon there were kids screaming, running down the hallways, banging on the walls and slamming doors. They were so loud at one time screaming they started screaming and it scared me. There were towels (from the pool) and food on the floor in the hallway. I usually don't report things to the front desk, but this time I did. When I got on the elevator there was A lot of water on the floor and I almost fell. I told the front desk about the water and the kids. She said she would take care of it. It stopped for about 30 minutes then started again. This went on until about 11:00pm and my husband had enough. He told me he wanted a refund and was ready to drive 2 hours back home. I told him to called the front desk again and he did. It did stop but, started again before we were leaving Sunday morning. Also, there were so many kids running, screaming, diving and jumping in the pool. This was one of the reasons we picked this hotel, for the pool. Needless to we didn't go swimming. Other than all that, the hotel was really nice. I'm emailing the hotel for a refund for Saturday night.