Best Western Plus The Charles Hotel

Photo gallery for Best Western Plus The Charles Hotel

Featured Image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
In-Room Dining

Overview of Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1425 South 5th Street, St. Charles, MO, 63301

Explore the area

  • Popular LocationAmeristar Casino St. Charles10 min walk
  • Popular LocationHistoric Main Street11 min walk
  • Popular LocationLewis & Clark Boathouse and Nature Center14 min walk
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Choose dates to view prices

About this area

St. Charles

Best Western Plus The Charles Hotel is located on a river and in an area with great shopping. The area's natural beauty can be seen at Jaycee Park and Mississippi River, while Hollywood Casino Amphitheatre and Historic Aircraft Restoration Museum are cultural highlights. Kokomo Joe's Family Fun Center and Sophia M. Sachs Butterfly House are also worth visiting.

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • Lewis & Clark Boathouse and Nature Center - 14 min walk
  • First Missouri State Capitol Historic Site - 3 min drive
  • Lindenwood University - 3 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • Dennys — 1 min walk
  • Texas Roadhouse — 5 min walk
  • Tucanos Brazilian Grill — 7 min walk
  • Dewey's Pizza — 7 min walk
  • Prasino — 8 min walk

About this property

Best Western Plus The Charles Hotel

Riverfront hotel with free breakfast and free area shuttle
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite. All 133 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sitting areas and refrigerators. Free WiFi and microwaves are standard, as are LCD TVs with cable channels.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Casino shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 18.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 18.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 410 out of 952 reviews
5 - Excellent 43%
Rating 4 - Good. 311 out of 952 reviews
4 - Good 33%
Rating 3 - Okay. 126 out of 952 reviews
3 - Okay 13%
Rating 2 - Poor. 62 out of 952 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 952 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and safe hotel. Staff very friendly and awesome breakfast.
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities
I booked the wrong hotel. I was trying to book in St. Charles MO and made the mistake and booked in St. Charles IL. When I called the hotel he said call him back and when I did he would never answer the phone. I wasted $125 and the hotel would not answer the phone for anymore. They probably had caller ID and never. answered foe my number again. I ended up booking at the right Best Western Plus in St. Charles MO and they were great!!!!!
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not a BW plus. Older.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was grreat! We loved the room and the pool, everything was great.
Stayed 2 nights in Aug 2021