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Best Western Plus The Charles Hotel

Photo gallery for Best Western Plus The Charles Hotel

Exterior
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
In-room dining

Overview of Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
1425 South 5th Street, St. Charles, MO, 63301

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationAmeristar Casino St. Charles10 min walk
  • Popular LocationHistoric Main Street11 min walk
  • Popular LocationSt Charles Convention Center14 min walk
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Room options

About this area

St. Charles

Best Western Plus The Charles Hotel is located on a river and in an area with great shopping. The area's natural beauty can be seen at Missouri River and Jaycee Park, while Hollywood Casino Amphitheatre and Historic Aircraft Restoration Museum are cultural highlights. Centene Community Ice Center and Kokomo Joe's Family Fun Center are also worth visiting.
Visit our St. Charles travel guideOpens in a new window
Map

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • St Charles Convention Center - 14 min walk
  • First Missouri State Capitol Historic Site - 3 min drive
  • Lindenwood University - 3 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • Starbucks - 5 min walk
  • Texas Roadhouse - 5 min walk
  • Cracker Barrel - 15 min walk
  • McDonald's - 3 min walk
  • Falcon Diner - 11 min walk

About this property

Best Western Plus The Charles Hotel

3-star hotel by the river
A free breakfast buffet, a terrace, and a firepit are just a few of the amenities provided at Best Western Plus The Charles Hotel. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, a TV in the lobby, and a ballroom
  • Smoke-free premises, outdoor furniture, and multilingual staff
  • Guest reviews give top marks for the proximity to shopping
Room features
All 133 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

St. Charles
St. Charles
Family friendly
Family friendly
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
Pet friendly
Pet friendly
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Mar 26, 2023 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in is from 3 PM - 3:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus The Charles Hotel?

Check-out is at 11 AM.

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, Historic Main Street, and Lewis & Clark Boathouse and Nature Center. St Charles Convention Center and SSM Health St. Joseph Hospital are also within 1 mi (2 km).

Best Western Plus The Charles Hotel Reviews

Best Western Plus The Charles Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1004 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 321 out of 1004 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 149 out of 1004 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 81 out of 1004 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 63 out of 1004 reviews" "
" "2 - Terrible 6%

7.8/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, the room It was clean y comfy.. pool was perfect and the service was great
Stayed 1 night in Mar 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 1 night in Mar 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and the room was clean and comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Penny

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to convention center. Worked for what was needed.
Stayed 1 night in Mar 2023

10/10 Excellent

Ashli

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with check in, clean facility and clean rooms
Stayed 1 night in Mar 2023

10/10 Excellent

Jacqueline A

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Clean, great location. Friendly staff.
Stayed 3 nights in Mar 2023

6/10 Okay

Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had bad luck to get room on first floor three rooms down from lobby. Maintenance noises before 5:00, after 7 na into very late, smokers partyers outside window.
Stayed 1 night in Mar 2023

8/10 Good

ken

Traveled with partner
Liked: Staff & service
Poor water pressure in shower.
Stayed 2 nights in Mar 2023

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the BACON on the breakfast bar. I went down a little after 8am and was thrilled to see a pile of bacon on the breakfast bar. They also had biscuits and gravy that were excellent. I have to brag on the amazing coffee/expresso/latte/hot chocolate machine that is available 24/7 in the main lobby. I may have tested this a few to many times😘. The pool was being repainted while I was there but looked amazing. Overall, wonderful experience and I would go back.
Stayed 1 night in Mar 2023

6/10 Okay

Margena

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice beds and bathroom
Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
3
Nearest Airport
St. Louis, MO (STL-Lambert-St. Louis Intl.)
Address
1425 South 5th Street, St. Charles, MO