Tru by Hilton St. Charles St. Louis, MO

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Tru by Hilton St. Charles St. Louis, MO

Tru by Hilton St. Charles St. Louis, MO

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
333 Camelback Rd, St. Charles, MO, 63303

Explore the area

  • Popular LocationAmeristar Casino St. Charles13 min walk
  • Popular LocationHistoric Main Street19 min walk
  • Popular LocationLewis & Clark Boathouse and Nature Center20 min walk
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Choose dates to view prices

About this area

St. Charles

Located in St. Charles, Tru by Hilton St. Charles St. Louis, MO is in the historical district. Centene Community Ice Center and Kokomo Joe's Family Fun Center are local attractions and those in the mood for shopping can visit Westport Plaza and The Loop. Looking to enjoy an event or a game while in town? See what's happening at Family Arena or CarShield Field.

What's nearby

  • Ameristar Casino St. Charles - 13 min walk
  • Historic Main Street - 19 min walk
  • Lewis & Clark Boathouse and Nature Center - 20 min walk
  • First Missouri State Capitol Historic Site - 3 min drive
  • Hollywood Casino - 8 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • Dewey's Pizza — 3 min walk
  • Tucanos Brazilian Grill — 3 min walk
  • Texas Roadhouse — 14 min walk
  • Hendricks BBQ — 16 min walk
  • Magpie's — 19 min walk

About this property

Tru by Hilton St. Charles St. Louis, MO

Hotel with free breakfast, near Ameristar Casino St. Charles
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. All 87 rooms offer free WiFi and free wired Internet, plus refrigerators and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and safes. Weekly housekeeping is available.
Tru by Hilton St. Charles St. Louis, MO offers 87 accommodations with safes and hair dryers. 55-inch LCD televisions come with cable channels.

This St. Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Up to 30 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Tru by Hilton St. Charles St. Louis, MO St. Charles
St. Charles Tru by Hilton St. Charles St. Louis, MO Hotel
Hotel Tru by Hilton St. Charles St. Louis, MO
Tru by Hilton St. Charles St. Louis MO
Tru Hilton St. Charles St. Louis MO Hotel
Tru Hilton St. Louis Hotel
Tru Hilton St. Charles St. Louis MO
Tru Hilton St. Louis
Tru by Hilton St. Charles St. Louis, MO St. Charles
Tru by Hilton St. Charles St. Louis, MO Hotel
Tru by Hilton St. Charles St. Louis, MO St. Charles
Tru by Hilton St. Charles St. Louis, MO Hotel St. Charles

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 202 out of 365 reviews
5 - Excellent 55%
Rating 4 - Good. 91 out of 365 reviews
4 - Good 25%
Rating 3 - Okay. 40 out of 365 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 365 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 365 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were plenty of restaurants within easy walking distance
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed at the tru Hilton as I had an interview at 7 o’clock in the morning the second day of my stay. At 4 o’clock in the morning firemen showed up to my door along with 35 minutes of fire alarms going off. The alarms finally stopped. And then I was a rudely awakened by the fire department again well they stepped all over my bed And replaced a fire sensor. I would like to be comped for another room. Or I will never stay at a Hilton hotel ever again. Staff was great rooms were spectacular but the fire Alarm issue needs to be addressed. I was in room 221. I was rudely awakened by the fire department which they had no idea what they were doing they finally got the alarm turned on I finally got back to bed and then an hour later they are banging on my door again while stepping on my bed fixing the fire sensor in my room. I need to be Compensated for this madness. I was late to my meeting I did not get the job and it was a complete waste of money and time. I expect a call back an email or something to remedy the situation the hotel was great but the fire alarm situation is unacceptable. Please call me at 314-585-4524 or my email associated on my account
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly atmosphere
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay other than the fire alarms going off at two in the morning lol but no fault of the property. Friendly staff, clean, and very nice lobby. Only down fall are the ceiling walls are thin with no carpet so you can hear the foot steps of the people above us.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible. Near shopping and casino. Staff was extremely nice, welcoming and helpful. The decor is modern and the waiting/sitting area in the lobby seems very welcoming with nice activities to keep yourself occupied.
Stayed 2 nights in Sep 2021