I have used VRBO many many times over the years and have usually found the post to be pretty accurate but with this rental I was quite disappointed. Check in went ok. We were given a parking pass with our room number assigned to a specific space. When we opened to door we were meet with a odor. Smoking, damp, musty. I immediately started coughing. We opened all the doors and I sprayed cologne throughout. The photos that were online with the rental were apparently of a different rental. I was expecting a clean, nicely furnished rental but the walls did not look like they had been painted in ages, the carpet was very dirty, the tile floors were so dirty that just walking over them left you feet black, dirty and grime on the woodwork. Just all in all not clean. The small couch and one chair were like furniture in an assisted living waiting area (plus they were old and smelly). There was a 4 cup coffee maker and very little in the way of kitchen utensils. The freezer was leaking air so was frozen over on the top. The bedding was dingy and the sheets didn’t fit the bed. We had to fight them every night just to get in the bed. The balcony had several cigarette butts on it and was extremely dirty. The washer had so much sand in it that when I took the washed clothes out there was sand all over them. Every morning we would go out for breakfast and when we would return the parking place that was assigned to the room it would be occupied and I would have to search for the person who had parked there which was usually a maintenance person or someone else who worked at the complex before we could park. We looked for a different place to stay but could not find anything for the amount of time we were there. I emailed the people we rented from but got no response back. I went across the street and spoke to a lady in the office about the issues I had and was told the lady that was usually there wasn’t in at the moment and there wasn’t much she could do. I did hear her say when I was walking out of the office that I was a KAREN. I was very surprised. I had been very polite had not even addressed many of the issues. I had just asked where we were supposed to park when someone was in our assigned spot and inquired about the facility being smoke free. Just a very disappointing experience. I would definitely not stay here again. Being unclean is one thing I cannot tolerate.