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"It was a good stay "

"We had a very disappointing experience during our stay. I checked in on April 4th, 2026, between 10:30 to10:45 PM. When we arrived, the staff member was in the back room on her phone and asked us to wait. Shortly after, she came to the front desk and completed our checkin without issue. Unfortunately, things changed when we requested two additional towels, as the room only had two. The staff member became noticeably aggressive and condescending toward my wife. With a raised tone and wide eyes, she questioned, “Why do you need two more towels?” We explained that our four year old daughter and mother inlaw were also staying with us. She responded sharply, “You only booked for two adults.” At that point, I stepped in to de escalate the situation and clarified that it was likely an honest mistake in the booking, and that we were more than willing to pay any additional charges if needed. Instead of resolving the matter professionally, she walked into the staff room, returned with two towels, dropped them on the counter, and rolled her eyes as she walked away. This interaction was uncomfortable and unnecessary, and it significantly impacted what would have otherwise been a straightforward stay. "

"Great parking, had a little issue with the heater. Otherwise we were pleased with our stay. Great location."

"The property was clean, but the staff were not friendly. There was a party going on in the courtyard until midnight, then the staff had to set up a wedding for the next day. Took them 2 hours dragging chairs across the floor. It was very noisy. "

"Great staycation from Toronto with kids but the surrounding areas leave little to be desired. Just stay in the hotel because it has everything you need and more. Great arcade, good food, trampoline park is amazing and live music at night. "

"Fast check in, friendly people, good accommodations "

"A lovely, peaceful place with spacious, clean rooms, beautiful grounds and friendly, helpful staff. Within 5 minute drive to most conveniences. Free, plentiful parking and good wifi. "

"Staff were very customer service oriented."

"I couldn't get the wifi to work, but otherwise all was great! "