Ratings based on 1,070 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hidden hotel that need improvementPosted May 8, 2017
Pros: Nice view to mountain and lake.
Cons: Change front furniture, entrance, rugs and also the way they handle the food. Food It is not displayed.
Location: Shopping mall very good. Mountain activities.
When I arrived the hotel, my wife and kids wanted to stay and sleep in the car because it was too late at night to fine another one near by. I decided to sleep inside with them for just that night after convincing them.
for Everyoneby A verified traveler from New Jersey
Posted Apr 25, 2017
Pros: friendly staffs and nice pool
Cons: more breakfast options with lower rates
Location: Wow! The hotel location is very good and strategically located close by the camelback resort, Big Pocono park and other great dinner close by.
I belief Chateau Resort is a nice place to be because of the many comports my wife and I enjoyed at the facility. From the indoor pool, spa pool and great customer service, all helped made our stay a joyous one.
for Everyoneby A verified traveler
ski tripPosted Mar 21, 2017
All was good. No comlains.hotel needs update.it was close to the ski area.
Average overallPosted Feb 26, 2017 on Hotels
Stayed here overnight as a family, on trip to Camelback Mountain, in a duplex queen room. The room was nice and spacious for a family of 4. It is in dire need of some updates, as is the resort on a whole. Indoor pool area is small (as we were here in February) so is game room area for kids. Soda machines were " all out " on every floor. However, Great location! Close to pretty much everything you want to do in the Poconos area. Good for a one or two night stay. Average overall.
by A verified traveler from ny, ny
Posted Feb 24, 2017
Our room was filled with musty odor, the bathroom was not updated (for the high rate we paid, very disappointed with grout peeling/undone near sink, bathtub with markings). We will not be staying there again.
by A verified traveler from N.Y.
Great location but....Posted Feb 24, 2017
Broken elevator, overflowing garbage in hallway, draw in room broken, dusty room, carpet in stairway taped together.
by A verified traveler
Posted Feb 20, 2017 on Hotels
Facility is really old and needs serious upgrade
Posted Feb 18, 2017 on Hotels
for Everyoneby A verified traveler from south central Pa
Perfect location to relax after a day of skiing!!Posted Feb 16, 2017
Enjoyed the pool, jacuzzi & sauna after a windy, cold day of skiing. Only disappointment was understaffed restaurant for breakfast. After waiting at least 15 mins. we left & ate elsewhere
Posted Feb 12, 2017 on Hotels
Surprised no microwave or fridge but no problem with no kids