Ratings based on 1,069 Verified Reviews

3.3 out of 5
66% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hidden hotel that need improvement

Posted May 8, 2017
Pros: Nice view to mountain and lake.
Cons: Change front furniture, entrance, rugs and also the way they handle the food. Food It is not displayed.
Location: Shopping mall very good. Mountain activities.
When I arrived the hotel, my wife and kids wanted to stay and sleep in the car because it was too late at night to fine another one near by. I decided to sleep inside with them for just that night after convincing them.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Apr 25, 2017
Pros: friendly staffs and nice pool
Cons: more breakfast options with lower rates
Location: Wow! The hotel location is very good and strategically located close by the camelback resort, Big Pocono park and other great dinner close by.
I belief Chateau Resort is a nice place to be because of the many comports my wife and I enjoyed at the facility. From the indoor pool, spa pool and great customer service, all helped made our stay a joyous one.
3 out of 5
Recommended
for Everyone
by A verified traveler

ski trip

Posted Mar 21, 2017
All was good. No comlains.hotel needs update.it was close to the ski area.
2 out of 5
by A verified traveler from ny, ny

Posted Feb 24, 2017
Our room was filled with musty odor, the bathroom was not updated (for the high rate we paid, very disappointed with grout peeling/undone near sink, bathtub with markings). We will not be staying there again.
2 out of 5
by A verified traveler from N.Y.

Great location but....

Posted Feb 24, 2017
Broken elevator, overflowing garbage in hallway, draw in room broken, dusty room, carpet in stairway taped together.
3 out of 5
by A verified traveler

Posted Feb 20, 2017 on Hotels
Facility is really old and needs serious upgrade
4 out of 5
by Pernille

This traveler left a rating score only Posted Feb 18, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from south central Pa

Perfect location to relax after a day of skiing!!

Posted Feb 16, 2017
Enjoyed the pool, jacuzzi & sauna after a windy, cold day of skiing. Only disappointment was understaffed restaurant for breakfast. After waiting at least 15 mins. we left & ate elsewhere
5 out of 5
by michael

Posted Feb 12, 2017 on Hotels
Surprised no microwave or fridge but no problem with no kids
2 out of 5
by Chris

This traveler left a rating score only Posted Feb 12, 2017 on Hotels