9/10 Wonderful! (1,990 reviews)
I had the pleasure to experience the Rui plaza in London for 4 night in total which I extended it for 1 more night. 15 min walk to Big Ben, Thames, Abbey, Parliament and other. Hotel nestled in a quiet residential neighborhood. The rooms are nice, my floors could have been swept better. There seems to be water issues with this hotel. My room was switched due to leak, I heard others complained about water issues in their rooms as well. As a solo famale- I noticed the door guards were missing. I felt a bit uncomfortable with this, but survived as overall nothing happened. Another reason I couldn’t give this hotel a higher start had nothing to do with the staff- they were helpful and attentive BUT we are in year 2026 - the TVs in the room are not smart TV. I could not log into any of my streaming services to watch them. I was stuck watching the local channel. It took away major point for me feeling comfortable in my room. Everything shuts down in that area after a certain time and also in the hotel… so stock your room in advance. Would I stay there again? No- not because the hotel was horrible… it wasn’t, but location did not give what it needed to give.
Reviewed on Sep 8, 2026
