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Overview of Hyatt Regency Tokyo

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Hyatt Regency Tokyo

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShinjuku Central Park3 min walk
    Popular LocationThe Tokyo Metropolitan Government4 min walk
    Popular LocationTokyo Opera City Concert Hall17 min walk
    AirportTokyo (HND-Haneda)44 min drive

Choose dates to view prices

Club Room, 1 King Bed (Club Access)

5/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Atrium, Suite

  • 1206 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Room, 1 King Bed

4.4/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

4.7/5 guest room rating
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Club Access)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

4.6/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, View

5/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Corner

4.7/5 guest room rating
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Room, 2 Twin Beds

4.5/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, City View

4.8/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Club Access)

5/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, City View

4.6/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Regency, Suite

  • 764 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Tokyo

In the city center, Hyatt Regency Tokyo is in Tokyo's Shinjuku neighborhood, an area with great shopping. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Tower, a top attraction not to be missed.
Popular Location

What's nearby

  • Shinjuku Central Park - 3 min walk
  • The Tokyo Metropolitan Government - 4 min walk
  • Japanese Sword Museum - 16 min walk
  • Tokyo Opera City Concert Hall - 17 min walk
  • Shinjuku Gyoen National Garden - 16 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • Caffè — 1 min walk
  • Jade Garden — 1 min walk
  • Starbucks — 3 min walk
  • All Day Dining Jurin — 5 min walk
  • NS Building — 5 min walk

About this property

Hyatt Regency Tokyo

Luxury Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and a business center. All 746 rooms feature thoughtful touches like bathrobes and slippers, plus wired Internet and LCD TVs with satellite channels. Refrigerators, room service, and free bottled water are among the other amenities available to guests.
Hyatt Regency Tokyo offers 746 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 5 years old are not allowed in the swimming pool or spa tub.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3751 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from November 1 2020 to March 31 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3751 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 5 years old are not allowed in the swimming pool or spa tub

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 570 out of 990 reviews
5 - Excellent 58%
Rating 4 - Good. 317 out of 990 reviews
4 - Good 32%
Rating 3 - Okay. 67 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 990 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIde, Big, Spacious room and lobby
Classy, wide lobby! Rooms are big and spacious as well! Service was great!
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfort
Courtesy bus service to Shinjuku station is brilliant. Staff are very attentive, polite and helpful. Enjoyed my stay and room is spacious and comfortable
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected a lot more for the cost not great value,the bed was the hardest I've used in months, restaurant is expensive 12 or more wait staff to 8 customers,coffee making equipment old style, the staff we're great.
Stayed 6 nights in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fawcet was broken. The room and floor had a subtle odor like humidity
Stayed 4 nights in Feb 2020