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Overview of Aroma Tulum

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, individually decorated

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCenote Crystal3 min drive
    AirportTulum, Quintana Roo (TUY)6 min drive
    Popular LocationLas Palmas Public Beach7 min drive
    Popular LocationPlaya Paraiso7 min drive
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  • Luxury Suite, Balcony

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsLuxury Suite, Balcony
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Suite
  • Premium Suite

    Room amenities

    • 452 sq ft
    • Resort view
    • Sleeps 4
    • 2 Queen Beds and 1 Twin Sofa Bed
    More detailsPremium Suite
  • Exclusive Suite, Private Pool

    3.8/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsExclusive Suite, Private Pool

About this area

Tulum

Located in Tulum, Aroma Tulum is in the city center and near the beach. The area's natural beauty can be seen at Tulum National Park and Tulum Beach, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Cenote Crystal - 3 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 7 min drive
  • Tulum National Park - 9 min drive
  • SFER IK - 13 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • Bar Aroma — 1 min walk
  • La Barracuda — 4 min walk
  • Burrito Amor — 4 min walk
  • Antojitos la Chiapaneca — 6 min walk
  • Campanella — 7 min walk

About this property

Aroma Tulum

3-star Tulum hotel in Tulum City Center, near Tulum National Park
An outdoor pool, a bar/lounge, and a poolside bar are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/café, a rooftop terrace, and coffee/tea in a common area. All 11 individually decorated rooms feature free WiFi and 24-hour room service. For entertainment, Smart TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.
Aroma Tulum offers 11 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • Smart TV

Food and drink

  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Safe
  • Window screens

Policies

Check-in

Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from noon - 6:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 98.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Aroma Tulum Hotel
Aroma Tulum Hotel
Aroma Tulum Tulum
Aroma Tulum Hotel Tulum
Aroma Tulum by G Hotels

Frequently asked questions

Can I cancel my reservation for free at Aroma Tulum and receive a full refund?
Yes, Aroma Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Aroma Tulum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Aroma Tulum?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Aroma Tulum on Dec 18, 2020 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Aroma Tulum have a pool?
Yes, this property has an outdoor pool.
Is Aroma Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aroma Tulum?
Self parking is free at this property.
What time is check-in at Aroma Tulum?
Check-in ends–9:00 PM. Late check-in is available during limited hours.
What time is check-out at Aroma Tulum?
Check-out is at noon.
Where is Aroma Tulum located?
Located in Tulum City Center, this hotel is 0.5 mi (0.8 km) from Dos Aguas Park and within 3 mi (5 km) of Tulum National Park and Tulum Mayan Ruins. Cenote Crystal is 2.1 mi (3.4 km) away.
4.4
Excellent
5 - Excellent
26
4 - Good
4
3 - Okay
4
2 - Poor
0
1 - Terrible
2

4.6/5

Cleanliness

4.5/5

Staff & service

3.7/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
The room smells like sewer and it’s because of the bathroom pipe system. Although we love the staff and they’re super friendly and very helpful. The only perk about this hotel is that they are the same company with tago hotel in tulum. You can get a free shuttle to tago and they will pick you up from and to aroma.
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with family and small children, Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Aroma is very convenient to restaurants/shops in town. It has a great industrial design and the little lap pool was a perfect temperature. The staff were friendly and helpful as well.
Stayed 4 nights in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Aroma Tulum! The location was great and close to many restaurants/shops. The hotel was in a quiet area and the staff was extremely helpful! During our check in process we were given a map and guided through where we were/the easiest way to access the many places in our surroundings. Loved having the little pool & looking forward to coming back!
Stayed 4 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and breakfast were absolutely excellent! They helped us book tours and provided a great service.
Stayed 5 nights in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The property has an awesome staff. A clean, modern, aesthetic and daily breakfast at no cost. What we loved most is the property’s proximity to real people and culture. Stay here and they are a stone’s throw away. Our only issue was the lack of tv channels and the inconsistency with wifi. It worked like a charm the first day but was practically out of service the next two. There are no phones within the rooms so we found ourselves walking down three flights of stairs to report wifi issues.
Stayed 2 nights in Sep 2019

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