3/5 Okay
Intan
17 Aug 2020
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2020
Overview of Aroma Tulum
Photo gallery
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air Conditioning
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Cenote Crystal3 min drive
Tulum, Quintana Roo (TUY)6 min drive
Las Palmas Public Beach7 min drive
Playa Paraiso7 min drive
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Luxury Suite, Balcony
Photos of Luxury Suite, Balcony
Luxury Suite, Balcony
5/5 guest room ratingMore detailsRoom amenities
- 431 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
431-sq-foot individually decorated room, balcony with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Smart television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and local maps
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Junior Suite
Photos of Junior Suite
Junior Suite
5/5 guest room ratingMore detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
258-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Smart television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, safe, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Premium Suite
Photos of Premium Suite
Premium Suite
More detailsRoom amenities
- 452 sq ft
- Resort view
- Sleeps 4
- 2 Queen Beds and 1 Twin Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Queen Beds and 1 Twin Sofa Bed
452-sq-foot individually decorated room, balcony with resort views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Smart television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and local maps
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Exclusive Suite, Private Pool
Photos of Exclusive Suite, Private Pool
Exclusive Suite, Private Pool
3.8/5 guest room ratingMore detailsRoom amenities
- 431 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
431-sq-foot individually decorated room, patio with pool views
Layout - Bedroom and sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Smart television with premium channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Yard, safe, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
About this area
Tulum
Located in Tulum, Aroma Tulum is in the city center and near the beach. The area's natural beauty can be seen at Tulum National Park and Tulum Beach, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting.
View in a map
What's nearby
- Cenote Crystal - 3 min drive
- Las Palmas Public Beach - 7 min drive
- Playa Paraiso - 7 min drive
- Tulum National Park - 9 min drive
- SFER IK - 13 min drive
Getting around
- Cancun Intl. Airport (CUN) - 106 min drive
Restaurants
- Bar Aroma — 1 min walk
- La Barracuda — 4 min walk
- Burrito Amor — 4 min walk
- Antojitos la Chiapaneca — 6 min walk
- Campanella — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Free continental breakfast available daily 8:00 AM–11:00 AM
- 1 coffee shop/café
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Free bicycle rentals
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- No elevators
- Water dispenser
Guest services
- Concierge services
- Daily housekeeping
- Front desk (limited hours)
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Outdoors
- Pool sun loungers
- Rooftop terrace
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Down comforter
- Linens
- Premium bedding
Bathroom
- Free toiletries
- Shower
- Towels
Entertainment
- Cable channels
- Premium channels
- Smart TV
Food and drink
- Free bottled water
More
- Desk
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Local maps
- Safe
- Window screens
Policies
Check-in
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
The front desk is open daily from noon - 6:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
We're sorry, properties in this area are unavailable for the dates you selected.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: MXN 98.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
We should mention
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Property is also known as
Aroma Tulum Hotel
Aroma Tulum Hotel
Aroma Tulum Tulum
Aroma Tulum Hotel Tulum
Aroma Tulum by G Hotels
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
3.7/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family and small children, Traveled with partner, Traveled with family
4 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2020
5/5 Excellent
Megan, California
Traveled with partner
16 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
5/5 Excellent
Verified traveler
Traveled with partner
9 Nov 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
5/5 Excellent
Santrise, Los Angeles
Traveled with partner
13 Sep 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
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