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Hotel MX tulum

Photo gallery for Hotel MX tulum

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel MX tulum

Hotel MX tulum

3.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park6 min walk
  • AirportTulum, Quintana Roo (TUY)9 min walk
  • Popular LocationTulum Mayan Ruins15 min walk
  • Popular LocationPlaya Ruinas19 min walk

Room options

About this area

Tulum

Located in Tulum, Hotel MX tulum is in the suburbs. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and Xel-Há Park.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum National Park - 6 min walk
  • Tulum Mayan Ruins - 15 min walk
  • Playa Ruinas - 19 min walk
  • Tulum Beach - 17 min drive
  • Playa Paraiso - 19 min drive

Restaurants

  • Frosty's - 5 min walk
  • Salciccium - 6 min walk
  • La Querida - 3 min drive
  • El Milagrito - 3 min drive
  • Le Bistro - 3 min drive

About this property

Hotel MX tulum

3-star hotel in the suburbs
Close to Tulum Mayan Ruins and Tulum Beach, Hotel MX tulum has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Concierge services
Room features
All 82 rooms offer amenities such as free WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower only
  • Towels

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hotel MX tulum Hotel
Hotel MX tulum Tulum
Hotel MX tulum Hotel Tulum

Frequently asked questions

Does Hotel MX tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel MX tulum?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hotel MX tulum on Feb 19, 2023 start from $86.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel MX tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel MX tulum?

Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.

What time is check-out at Hotel MX tulum?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Hotel MX tulum located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of Tulum National Park and Tulum Mayan Ruins. Playa Ruinas and Playa Paraiso are also within 2 mi (3 km).

Can I cancel my reservation for free at Hotel MX tulum and receive a full refund?

Yes, Hotel MX tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel MX tulum cancellation policy on our site for more details about any exclusions or requirements.

Hotel MX tulum Reviews

Hotel MX tulum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 2 out of 17 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 4 out of 17 reviews" "
" "6 - Okay 24%
Rating 4 - Poor. 0 out of 17 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 17 reviews" "
" "2 - Terrible 6%

8.7/10

Cleanliness

8.9/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Okay

GUADALUPE

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevador no funcionaba en el tiempo que yo me ospede la puerta tenia un agujero y se activo la alarma de la abitacion la tubieron q remober y uvo un apagon de electricidad les pedi amablemente si podian regalarme una bolsa d basura para mi ropa mojada y me dijeron q no
Stayed 1 night in Jul 2022

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

Mila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a sorpio under mu suite case
Stayed 2 nights in Jul 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean and overall a great value
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The good: It is newer construction,clean and cold A/C. The price was a affordable. The Bad: no fridge, microwave or iron. It you try to drive into the front of the building the driveway is not finished. Luckily we saw the drop off and stopped before we damaged the undercarriage of the car.
Stayed 1 night in Jul 2022

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and friendly. And the room service was excellent, and the location was close to all the sites i wanted to see.
Stayed 6 nights in Jun 2022

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel . Highly recomended
Very modern hotel for a relaxing stay. Great view of tulum ruin and surrounding jungle from the rooftop and the balcony in the room was an added bonus. This hotel exceeded my expectations. Very comfortable I did not want to leave the room thanks in part to the smart TV provided and the great wi-fi. Good places to eat and get drinks right next door. Not in downtown or hotel zone but close enough to the entrance of the archeological site and beaches if thats where you want to be also at a reasonalble price. Two thumbs up.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verónica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy limpias y agradables con un precio muy accesible
Stayed 1 night in Sep 2022