Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
Explore the area
Tulum National Park6 min walk
Tulum, Quintana Roo (TUY)9 min walk
Tulum Mayan Ruins15 min walk
Playa Ruinas19 min walk
Room options
About this area
Tulum
Located in Tulum, Hotel MX tulum is in the suburbs. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and Xel-Há Park.
Close to Tulum Mayan Ruins and Tulum Beach, Hotel MX tulum has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Smoke-free premises, an elevator, and a 24-hour front desk
Concierge services
Room features
All 82 rooms offer amenities such as free WiFi.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking includes off-street options
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Change of bedsheets on request
Concierge services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property is also known as
Hotel MX tulum Hotel
Hotel MX tulum Tulum
Hotel MX tulum Hotel Tulum
Frequently asked questions
Does Hotel MX tulum have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel MX tulum?
As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hotel MX tulum on Feb 19, 2023 start from $86.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel MX tulum pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel MX tulum?
Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.
What time is check-out at Hotel MX tulum?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is Hotel MX tulum located?
Situated in the suburbs, this hotel is within 1 mi (2 km) of Tulum National Park and Tulum Mayan Ruins. Playa Ruinas and Playa Paraiso are also within 2 mi (3 km).
Can I cancel my reservation for free at Hotel MX tulum and receive a full refund?
Yes, Hotel MX tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel MX tulum cancellation policy on our site for more details about any exclusions or requirements.
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Rating 10 - Excellent. 10 out of 17 reviews" "
10 - Excellent
10
" "10 - Excellent 59%
Rating 8 - Good. 2 out of 17 reviews" "
8 - Good
2
" "8 - Good 12%
Rating 6 - Okay. 4 out of 17 reviews" "
6 - Okay
4
" "6 - Okay 24%
Rating 4 - Poor. 0 out of 17 reviews" "
4 - Poor
0
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 17 reviews" "
2 - Terrible
1
" "2 - Terrible 6%
8.7/10
Cleanliness
8.9/10
Staff & service
7.6/10
Amenities
8.1/10
Property conditions & facilities
8.7/10
Eco-friendliness
Reviews
6/10 Okay
GUADALUPE
Traveled with family
Oct 11, 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevador no funcionaba en el tiempo que yo me ospede la puerta tenia un agujero y se activo la alarma de la abitacion la tubieron q remober y uvo un apagon de electricidad les pedi amablemente si podian regalarme una bolsa d basura para mi ropa mojada y me dijeron q no
The good: It is newer construction,clean and cold A/C. The price was a affordable.
The Bad: no fridge, microwave or iron. It you try to drive into the front of the building the driveway is not finished. Luckily we saw the drop off and stopped before we damaged the undercarriage of the car.
Very modern hotel for a relaxing stay. Great view of tulum ruin and surrounding jungle from the rooftop and the balcony in the room was an added bonus. This hotel exceeded my expectations. Very comfortable I did not want to leave the room thanks in part to the smart TV provided and the great wi-fi. Good places to eat and get drinks right next door. Not in downtown or hotel zone but close enough to the entrance of the archeological site and beaches if thats where you want to be also at a reasonalble price. Two thumbs up.