Does Hotel Muaré Tulum Wellness and Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Muaré Tulum Wellness and Spa pet-friendly?

Yes, Hotel Muaré Tulum Wellness and Spa allows dogs (limit 1 total). There's a fee of MXN 55 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Muaré Tulum Wellness and Spa?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Muaré Tulum Wellness and Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 20 (subject to availability).

What time is check-out at Hotel Muaré Tulum Wellness and Spa?

Check-out is at noon. Late check-out is available for MXN 20 (subject to availability).

Does Hotel Muaré Tulum Wellness and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 120 per vehicle applies.

Where is Hotel Muaré Tulum Wellness and Spa located?

Located in La Veleta, this luxury hotel is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

Hotel Muaré Tulum Wellness and Spa Reviews, Deals & Photos 2025

10/10 Excellent

Brittany

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a stunning place, so beautiful and peaceful

Stayed 7 nights in Apr 2025

4/10 Poor

Victoria

Oct 6, 2025

Disliked: Cleanliness, staff & service, amenities

The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.

Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property away from the hustle and bustle. Service is top notch.

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience from arrival to departure. The property is well maintained with a gorgeous natural landscape.

Stayed 4 nights in Jan 2025

10/10 Excellent

Ross A.

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best of the best

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessi

Mar 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

so beautiful, great location, and wonderful staff!

Stayed 3 nights in Mar 2023

10/10 Excellent

Juliana

Aug 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you looking for privacy and relaxation. This the hotel for you

Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Mar 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star

Stayed 3 nights in Mar 2023

10/10 Excellent

Leonard

Feb 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a Beautiful time!!!

Stayed 4 nights in Feb 2024

10/10 Excellent

Volodymyra

Aug 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a paradise on the earth.

Stayed 7 nights in Jul 2022

10/10 Excellent

melissa

Jun 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 star treatment

Stayed 4 nights in May 2024

10/10 Excellent

Griseld

Aug 14, 2022

Liked: Staff & service, amenities, property conditions & facilities

It was very beautiful.

Stayed 3 nights in Jul 2022

8/10 Good

Andre

Nov 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly

Stayed 2 nights in Nov 2023

10/10 Excellent

Firas

Mar 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an amazing gem in heart of tulum, but its warmth is made out of the poeple running it from Andy to Rally, Nicholas and Kiryakos. Yet who made the trip on a compeltely different level is the attention of the tinest details by Leslie who made us feel home. If ever back to tulum ill pick this place to stay in again.

Stayed 7 nights in Mar 2022

8/10 Good

shamyra

May 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked this hotel for my boyfriend’s birthday trip and it was amazing. The hotel looked exactly like the pictures it was extremely clean and very quiet perfect for couples needing a calm and relaxing vacation. It’s not on the main road so you’ll need transportation if you choose not to rent a car but everything is about 15-20mins away. Breakfast was good and is complimentary. The only down side to this was its not an all inclusive you have the option to use the temporary credit they hold to pay for things you eat or drink. Big thanks to Celso, Dario , Brian and the other bartender (sorry I didn’t your name) you made us feel so comfortable and welcomed. I’ll stay here again

Stayed 3 nights in May 2024

10/10 Excellent

adolfo

Feb 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Sep 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.

Stayed 3 nights in Sep 2023

10/10 Excellent

Perla

Apr 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!

Stayed 3 nights in Apr 2023

10/10 Excellent

Cynthia

Apr 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again

10/10 Excellent

David

Oct 4, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking for a place to relax and disconnect look no further. My husband and I just stayed for 4 nights last week and the hotel is beautiful. Staff is very nice and approachable. Enric and Jose both were very helpful recommending places around the area depending on our preferences. Hotel had a security box in our room, security staff 24hrs including for the parking area. Only recommendation is to either rent a car or motorcycle as it can get pricey utilizing taxi service to go back and forth to the beach. Taxi service is about 30 dollars one way to the beach from this hotel. I truly felt that I was in paradise and in the jungle especially with the showers being outside (water was able to adjust from really hot to cold). I liked that staying at this hotel we were able to schedule our day accordingly to our schedule and enjoy the delicious food from the “centro.” Thank you Muare for our nice stay.

Stayed 4 nights in Sep 2022

6/10 Okay

Shelley Roy-

Nov 18, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.

Stayed 8 nights in Nov 2024

4/10 Poor

Raiza

Oct 10, 2025

Disliked: Staff & service, amenities, property conditions & facilities

I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood

Stayed 3 nights in Sep 2025

10/10 Excellent

Josefina

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff.

Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.

Stayed 5 nights in Aug 2025

8/10 Good

Shanaya

Aug 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Recommended for a couple's getaway. Not good for a girls trip.

Stayed 5 nights in Jul 2025

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