Encantada exceeded our expectations. The staff, location and experience were above and beyond. We have been fortunate enough to travel extensively and consider this one of our best and favorites. We are steps from the beach and can walk, shop and eat in town. The location is perfect for access to everything that Tulum has to offer, yet completely tranquil. The food at the hotel was fresh, healthy and delicious. Loved all of the local fare as well. Everything from sexy beautiful restaurants to a local food courts. The staff was exceptional and not only treated us like family, they seemed to anticipate our needs as well. Truly a once in a lifetime experience. We booked out next visit before we left. From riding bikes to town, to all day excursions and amazing massages on the beach. Don’t miss this gem of a hotel, amazing staff in the sexy, bohemian town of Tulum. You will not regret your time at Encantada.