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Overview of Papaya Playa Project

Photo gallery

Featured Image
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Guest reviews

3.8/5 Good
70 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationSFER IK1 min walk
Popular LocationLas Palmas Public Beach2 min drive
Popular LocationPlaya Paraiso3 min drive
AirportTulum, Quintana Roo (TUY)8 min drive

Choose dates to view prices

  • Cabaña Ocean View 1 Bed

    3.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Casita Ocean View

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Cabaña Ocean View 2 Beds

    3.8/5 guest room rating

    Room amenities

    • 248 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Casita Ocean View with Pool

    4.4/5 guest room rating

    Room amenities

    • 861 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Casita Jungle with Pool

    5/5 guest room rating

    Room amenities

    • 861 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Queen Futon
    More details
  • Cabaña Jungle View 1 Bed

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Cabaña Jungle View 2 Beds

    3.9/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Casita Loft Ocean View

    Room amenities

    • 947 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Casita Loft Ocean View with Pool

    Room amenities

    • 2325 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Design House (Arena)

    Room amenities

    • 2260 sq ft
    • Ocean view
    • Sleeps 4
    • 4 King Beds
    More details
  • Design House (Palma)

    Room amenities

    • 3229 sq ft
    • Ocean view
    • Sleeps 8
    • 4 King Beds
    More details
  • Design House (Coco)

    Room amenities

    • 2906 sq ft
    • Ocean view
    • Sleeps 10
    • 5 King Beds
    More details
  • Wind House 1 unit, 5 Rooms, Private Pool & Oceanfront

    Room amenities

    • 17653 sq ft
    • Ocean view
    • Sleeps 10
    • 1 Double Bed, 3 King Beds and 1 Queen Bed
    More details
  • Design House (Palapa)

    Room amenities

    • 18503 sq ft
    • Ocean view
    • Sleeps 10
    • 4 King Beds and 1 Double Bed
    More details

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural area and on a private beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Traveling with kids? Consider Xel-Há Park and LabnaHa Ecopark Adventures. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Tulum travel guide
Map
Popular Location

What's nearby

  • SFER IK - 1 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Playa Ruinas - 11 min drive
  • Hospital de Tulum - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • Onsite dining venue – Restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Papaya Playa Project

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Papaya Playa Project's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 73 individually decorated rooms feature free WiFi and private yards. Guests will also find minibars, room service, and rainfall showerheads.
Papaya Playa Project offers 73 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site along with a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Extended parking
Parking height restrictions apply
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: USD 25-75 for adults and USD 15-45 for children
1 restaurant and 1 coffee shop/café
1 beach bar and 1 bar
Room service available

Things to do

2 outdoor pools
Beach volleyball
Beach yoga
Bicycle rentals
Nightclub
Spa services
Yoga classes
Surf lessons

Family friendly

2 outdoor pools
Art supplies
Dry cleaning service
In-room child care (surcharge)
Laundry facilities

Conveniences

Front-desk safe
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

Meeting rooms

Outdoors

Beach umbrellas
Free beach cabanas
Garden
Private beachfront location
Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body treatments
Detox wraps
Facials
Massage - deep-tissue
Massage - on the beach
Massage - Swedish
Reflexology

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Bathrobes
Eco-friendly toiletries
Rainfall showerhead
Shower
Towels

Food and drink

Free bottled water
Minibar

Outdoor space

Yard

More

Composting
Eco-friendly cleaning products used
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Recycling
Safe

Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 27 March 2020 to 31 May 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 150.0
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Minimum Spring Break check-in age is 18 years old.
  • This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Papaya Playa Project and receive a full refund?
Yes, Papaya Playa Project offers free cancellation on select room rates, because flexibility matters! Please refer to Papaya Playa Project cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.
Is Papaya Playa Project pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Papaya Playa Project?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from noon–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 135 per vehicle, one-way, applies.
Where is this hotel located?
Located in Tulum, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Las Palmas Public Beach are also within 1 mi (2 km).

Guest reviews

3.8
5 - Excellent
33
4 - Good
15
3 - Okay
6
2 - Mediocre
7
1 - Poor
9
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was amazing, we never heard another guest anywhere around us. The walk to the room alone was magical. Everything about this place was soooo pretty definitely coming back!

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property with a broad beachfront. In the evening the jungle side has an amazing and magical light display. The art and overall presentation is perfect.

Stayed 4 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities

Extremely overpriced for a low-level hotel. We paid $ 659 for night 1 without breakfast. The room is at a very medium maintenance level. There are a lot of bad things to say about the place but pity the words. In short, not recommended and at the prices the hotel requires you can find rooms in amazing hotels.

Stayed 1 night in Feb 2020

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

For context, our Airbnb was robbed and we quickly needed to book a hotel for the remainder of our stay in Tulum. I had heard of this hotel and the reviews/photos looked great. In reality, the room (or hut more accurately) was constantly humid, full of bugs (cockroaches, centipedes, ants, etc.), dark, had animals tap dancing on the roof all night and was just generally grimy. The lights in the room were dim as hell and the bathroom was no better. The bathroom also didn't have electrical outlets. There's also twine around everything which has a super foul smell when it inevitably gets wet. I literally dry heaved every time that I turned the tap on and got a whiff of the wet twine. The room was so constantly humid, so much so that my beautyblender stayed wet and never dried... The hotel has direct beach access which is nice but it also is full of rocks, seaweed and has super rough water (which isn't the fault of the hotel). Make sure to book a tent on the beach early as they run out throughout the day. The service staff are super super nice and friendly but the food is meh at best (think unsalted and under-seasoned). In terms of the crowd of the hotel think over-privileged and insufferable. I saw guests being wildly disrespectful to the staff which is ironic, given the ~~vibes~~ of the PPP. One thing that was great was the sense of security we felt. They are super strict with who comes in from the main road, so on that front we felt great.

Stayed 5 nights in Feb 2020

2/5

  • Disliked: Cleanliness, staff & service

Meh... stay elsewhere

Overall it has a unique vibe. But just so overpriced for what you get. The rooms are small dark and cave like and the service at the bar, restaurant is so horrendous. Do your self a favor and just book elsewhere, with so many other excellent options in the area it’s hard to justify spending money here

Stayed 2 nights in Feb 2020