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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Aloft Tulum

Relax on the patio with wicker chairs and tables, surrounded by lush greenery and a serene water view.
Relax and unwind in our inviting lounge area, featuring a pool table, comfortable seating, and large windows offering a view of the outdoor space.
Relax by the pool with lounge chairs and sunbeds, surrounded by a clear view of the landscape.
Relax in a bright, welcoming lobby with floor-to-ceiling windows and comfortable seating areas.
Relax and unwind in a stylish space with a pool table, comfortable seating areas, and lush greenery.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet friendly

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

View from room

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 1.8 miles
  • Tulum Beach - 5 min drive - 3.5 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Tulum Mayan Ruins - 7 min drive - 2.4 miles
  • Playa Ruinas - 11 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to spa services, such as a deep-tissue massage, a facial, or a body scrub. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, coworking spaces, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 140 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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9.0 out of 10, Wonderful, 274 reviews
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The price is $147
Jul 16 - Jul 17
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Tulum?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Aloft Tulum on Aug 10, 2025 start from $58.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Tulum pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Aloft Tulum?

Self parking is available for USD 17 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Tulum?

Check-out is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 435 reviews
Rating 8 - Good. 96 out of 435 reviews
Rating 6 - Okay. 18 out of 435 reviews
Rating 4 - Poor. 13 out of 435 reviews
Rating 2 - Terrible. 15 out of 435 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice and the location is great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Close to the city center and beach road. Would stay here again
Stayed 1 night in May 2025

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 4 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities
Good location in Tulum city area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Rasean

Liked: Amenities
Attentive and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendi Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Stayed 5 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Stayed 2 nights in Feb 2025

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , brand new property. Friendly and helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful! I loved my stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

samanwaya

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Hostensia

Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Stayed 3 nights in Apr 2025

8/10 Good

Deborah

Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy

Liked: Staff & service, property conditions & facilities
Sheila the front desk person was terrific and took care of me
Stayed 1 night in Feb 2025

10/10 Excellent

Tajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Keland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property in Tulum
Stayed 3 nights in Nov 2024

10/10 Excellent

Guerdy

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great , and it wasn’t too far restaurants or other activities! They let you do early check-in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,,
Stayed 1 night in Nov 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly perfect as far as everything I needed. Staff was wonderful. I do wish at least one of the pools was heated.
Stayed 9 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking
Stayed 3 nights in Feb 2025

8/10 Good

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in Feb 2024