Title: Naay Zama Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=103059165&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naay Zama Guests refresh their senses at the spa before cooling off in a nature-surrounded pool, creating a perfect balance of relaxation and rejuvenation ## Photo gallery for Naay Zama ![Outdoor dining - Naay Zama (Tulum)](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/224c59e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Hot Tub, Garden View | Terrace/patio - Naay Zama (Tulum)](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/a34f6a9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated - Naay Zama (Tulum)](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/c8c68008.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Room, Garden View | View from room - Naay Zama (Tulum)](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/fd8c3f39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated - Naay Zama (Tulum)](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/aafc2b90.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naay Tulum offers a calming retreat with lush greenery. Relax in the outdoor pool or enjoy spa treatments like hydrotherapy and body scrubs. The property provides cooked-to-order breakfast, bike rentals, and WiFi throughout. ## Reviews 7.2 Good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Private hot tub Yard Kitchen Showing 3 of 3 rooms ### View all photos for Deluxe Room, Hot Tub, Garden View ![Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/70902dc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Hot Tub, Garden View - Garden view - Sleeps 2 - 1 Queen Bed ### View all photos for Elite Room, Garden View ![Elite Room, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/be8ee474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, Garden View - Garden view - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Grand Room, Kitchen, Garden View ![Grand Room, Kitchen, Garden View | Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/104000000/103060000/103059200/103059165/e33a5d78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, Kitchen, Garden View - Garden view - Sleeps 6 - 1 King Bed and 2 Double Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - 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Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 288 reviews $133 nightly $164 total Apr 21 - Apr 22 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Una-Vida.h16587861.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/92306d58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All inclusive - Spa 9.0 Wonderful 1,001 reviews $471 nightly $569 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![Outdoor pool](https://mediaim.expedia.com/lodging/124000000/123340000/123332500/123332416/96a538a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nevana Luxury Villas by La Zebra Tulum - Pool - Parking included - Free WiFi - Air conditioning $277 nightly $339 total Apr 3 - Apr 4 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Nevana-Luxury-Villas-By-La-Zebra.h123332416.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All inclusive - Spa 8.8 Excellent 754 reviews $351 nightly $428 total Apr 20 - Apr 21 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/91d4c8d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All inclusive - Spa - Kids pool 8.4 Very Good 1,949 reviews $310 nightly $378 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/c7274caa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.0 Wonderful 310 reviews $521 nightly $619 total Apr 26 - Apr 27 Total with taxes and fees [](https://www.expedia.com/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![Living area](https://images.trvl-media.com/lodging/117000000/116770000/116764500/116764409/668da7ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Club Cenotes Tulum Tulum - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 6 reviews $66 nightly $83 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Club-Cenotes-Tulum.h116764409.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 355 reviews $86 nightly $107 total Apr 16 - Apr 17 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8edfb0d1-24dd-40a3-af2f-2f183d27b0ab&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naay-Tulum.h103059165.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naay-Tulum.h103059165.Hotel-Information) ## About the neighborhood Located in Tulum, Naay Zama is in a national park. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Discover the area's water adventures with snorkeling and swimming nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.33006%2C-87.36076&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0fV8RpvCtkUazX9pOvuXj16_U5g=) Parque Dos Ojos, Tulum, QROO, 77774 ### What's nearby - ![0_BXP44312](https://images.trvl-media.com/place/6113712/9329b2fe-45f6-4f05-b6d2-03e39bf530df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xel-Há Park 6 min drive \- 1.3 miles - ![Akumal Beach](https://images.trvl-media.com/place/6074378/a64f284f-5ead-4ff3-a78e-de5fc991c107.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akumal Beach 9 min drive \- 7.2 miles - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 13 min drive \- 11.4 miles - Xcacel Beach 6 min drive \- 1.7 miles - Xcacel-Xcacelito Sanctuary 11 min drive \- 1.9 miles ### Getting around - Tulum Intl. Airport (TQO) 58 min drive ### Restaurants - Bahia Principe Grand Coba 7 min drive - Restaurant Kukulkan 8 min drive - Portofino restaurant 9 min drive - Le Gourmet Restaurant 7 min drive - Le Gran Tortuga Restaurant 8 min drive ## About this property ### Naay Zama Upscale hotel near Xel-Há Park At Naay Zama, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a body scrub. Free in-room WiFi and a restaurant are available to all guests. You'll also find perks like: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), free bicycle rentals, and concierge services - Beach umbrellas, tour/ticket assistance, and beach towels Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shampoo - Balconies or patios, wardrobes/closets, and ceiling fans ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/6000000/5570000/5567000/5566962/bc74e8c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas De Rosa Beach Resort Akumal - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 510 reviews $108 nightly $134 total Apr 11 - Apr 12 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=5566962&PinnedHotelID=5566962&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/bf3562f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All inclusive - Spa - Kids pool 8.4 Very Good 1,949 reviews $310 nightly $378 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/880000/870800/870784/8bab10a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Explore Tulum - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.2 Very Good 1,333 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=870784&PinnedHotelID=870784&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/e8afecfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All inclusive 7.8 Good 1,003 reviews $281 nightly $343 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/892200/892175/12b3f654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Royal Tulum Adults Only - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All inclusive 9.0 Wonderful 1,039 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=892175&PinnedHotelID=892175&HadPinnedHotel=true®ionId=-1&adults=2) ![8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar](https://images.trvl-media.com/lodging/1000000/870000/870000/869980/305a0a5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Explore Akumal - All Inclusive Akumal - On private beach - Pool - Breakfast included - All inclusive 8.4 Very Good 1,088 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=869980&PinnedHotelID=869980&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/83000000/82740000/82735000/82734954/075791be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K NAJ Community Cenote residence Tulum - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 44 reviews $151 nightly $187 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=82734954&PinnedHotelID=82734954&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,700 reviews $482 nightly $583 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2057731&PinnedHotelID=2057731&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/324677ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All inclusive 8.4 Very Good 884 reviews $360 nightly $436 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=1449832&PinnedHotelID=1449832&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/32a52586.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.0 Wonderful 310 reviews $521 nightly $619 total Apr 26 - Apr 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=103059165&PinnedHotelID=103059165&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=103059165,5566962,70502006,870784,17456830) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 13 to 28 per person - A restaurant - Private picnics ### Things to do - Free bicycle rentals - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach towels - Beach umbrellas - Garden - In a national park - Outdoor furniture - Terrace ### Spa - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance ### More - 2 floors - At least 80% organic food - Designated smoking areas - Locally-owned and organized tours and activities - Mosquito nets - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Limited room service ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person - Pet fee: USD 20 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy, plus a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this property ## Frequently asked questions ### Does Naay Zama have a pool? ### Is Naay Zama pet-friendly? ### How much is parking? ### What time is check-in at Naay Zama? ### What time is check-out at Naay Zama? ### Where is Naay Zama located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naay Zama Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Amenities ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 5 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Anh Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is embedded in nature and located within walking distance to Dos Ojos Cenote, which was very convenient for us. We enjoyed our stay. ##### Anh Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Rosemary Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful accommodation set in lovely jungle space. Restaurant, pool, fire pit and fabulous room with sunken bath. ##### Rosemary Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### Shamira Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pluses: it’s the perfect get away if you need peace and quiet. The space itself is beautiful. ##### Shamira Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Miguel Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was absolutely wonderful. It really felt like we were home away from home with the warm and welcoming customer service. The rooms were clean and spacious. The ambience is relaxing and perfect for anyone wanting to unwind relax, and connect with the beauty of nature. My family and I had a great stay. Breakfast was delicious and service was the best. Kudos to Gabrielle, isis, and Jose for being marvelous hosts. ##### Miguel Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Azucena Jul 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Es un pésimo lugar ya que las instalaciones son reprobables por mencionar algunos puntos el baño en la regadera estaba tapada con mugre acumulada de muchos años y no se iba el agua de la regadera no tiene cortinas los baños se pueden asomar por fuera y verte, está infestado de insectos me salió en el baño un ciempiés en la recámara me salió una tarántula y el último día me salió un alacrán el desayuno está muy malo no tiene sabor la comida, demasiada insegura a la zona ya que no hay iluminación el aire acondicionado solamente tienes derecho unas cuantas horas y a veces ni eso el hotel vecino tiene un motor en San toda la noche y cuánto ruido no te permite dormir la ruta para llegar está muy insegura no hay camino Asfaltado pura terracería más de 15 minutos y lo más delicado es que todas las políticas a las que estás acostumbrado en materia de tele ellos no la respetan como por ejemplo los motivos de cancelación y reembolso. La puerta como tal la sierra y cualquier persona inclusive que pueda entrar por atrás del hotel se puede meter a tu cuarto. Me tuve que salir por todos los motivos y no arriesgar mi vida mi integridad mi familia mis vacaciones, no me quisieron hacer reembolso a pesar de que les evidencié con fotos todo lo que cito. ##### Azucena Stayed 4 nights in Jul 2025 Verified ### 2/10 Terrible #### Angel Aug 11, 2025 ##### Angel Stayed 4 nights in Jul 2025 Verified ### 2/10 Terrible #### Jazmín Jul 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Jazmín Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Barbara Ingan May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Barbara Ingan Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Philip Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Philip Stayed 4 nights in Feb 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Mediterraneo Hotel Tulum](https://www.expedia.com/Tulum-Hotels-HOTEL-MEDITERRANEO-TULUM.h44448807.Hotel-Information) - [Kin Tulum Jungle Deluxe](https://www.expedia.com/Tulum-Hotels-Kin-Tulum-Jungle-Deluxe.h92636553.Hotel-Information) - [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.com/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) - [Siwa Tulum Unique Hotel & Spa](https://www.expedia.com/Tulum-Hotels-Siwa-Tulum.h93058840.Hotel-Information) - [Kan Eco-Wellness tree house jungle view & cenote!](https://www.expedia.com/Tulum-Hotels-KAN-Eco-Wellness-Tree-House-Jungle-View-1.h64421918.Hotel-Information) - [Tago Tulum by G Hotels](https://www.expedia.com/Tulum-Hotels-Tago-Tulum-By-G-Hotels.h9479017.Hotel-Information) - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) - [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.com/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) - [Jabin Tulum](https://www.expedia.com/Tulum-Hotels-Jabin-Tulum.h22834795.Hotel-Information) - [Layla Tulum - Adults Only](https://www.expedia.com/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.com/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information) - [Blue Veleta Luxury Bedrooms](https://www.expedia.com/Tulum-Hotels-Blue-Veleta-Luxury-Bedrooms.h57214506.Hotel-Information) - [Azulik - Adults Only](https://www.expedia.com/Tulum-Hotels-Azulik.h4515733.Hotel-Information) - [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.com/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) - [Hotel Milam, Michelin Key winner](https://www.expedia.com/Tulum-Hotels-MILAM.h92050091.Hotel-Information) - [The Waves Tulum Modern Two-bedroom Penthouse Apartment With Private Plunge Pool](https://www.expedia.com/Tulum-Hotels-The-Waves-Tulum.h88892207.Hotel-Information) - [Central Park Lagunas By Sandy Powerful](https://www.expedia.com/Tulum-Hotels-Central-Park-Lagunas.h90833156.Hotel-Information) - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.com/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) - [Ikal Hotel Tulum](https://www.expedia.com/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) - [Punta Piedra Beach Posada](https://www.expedia.com/Tulum-Hotels-Punta-Piedra-Beach-Posada.h3847693.Hotel-Information) - [Flights to Tulum](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Flight-Destinations) - [Tulum Vacations](https://www.expedia.com/Tulum.d553248632557170387.Destination-Travel-Guides) - [Car rentals near Tulum](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Car-Rental-Destinations) - [Tulum Vacation Rentals](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Vacation-Rental-Destinations) - [Things to do in Tulum](https://www.expedia.com/Things-To-Do-In-Tulum.d553248632557170387.Travel-Guide-Activities)