Conrad Tulum Riviera Maya, an All-Inclusive Experience

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Luxury
5.0 star property
9.0

Wonderful

Riviera Maya's tranquil beach retreat

A private bay lets guests observe stingrays and fish from the shoreline. Seven distinct restaurants, including a superb Japanese venue, showcase fresh ingredients with creative presentations. Landscaped paths wind through the property, connecting three stunning outdoor pools.

Popular amenities

  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Governors Suite)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony (Governors Suite)

  • Ocean view
  • 1561 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Roll-in Shower)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Mobility Accessible, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Presidential Suite, 1 King Bed, Balcony

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Partial Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A modern hotel room with a large bed, a TV, a wooden cabinet, and a dining area.

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Family Suite, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View (Ceiba)

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Partial Ocean View (Ceiba)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View (Ceiba)

A ceramic rabbit figurine on a wooden box with the text "CEIBA CLUB" on it.

Room, 2 Queen Beds, Balcony, Partial Ocean View (Ceiba)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Ceiba Tropical View)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony (Ceiba Tropical View)

  • Resort view
  • Sleeps 3
  • 1 King Bed

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A resort pool with a water slide, surrounded by palm trees and lounge chairs, overlooking the ocean.

Hilton Tulum Riviera Maya All-Inclusive Resort

Tulum
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 1,843 reviews
$310 nightly
The price is $375
Oct 28 - Oct 29
Total with taxes and fees
Hilton Tulum Riviera Maya All-Inclusive Resort
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About the neighborhood

Located in Tulum, Conrad Tulum Riviera Maya, an All-Inclusive Experience is in a rural area and on a private beach. Riviera Maya Golf Club and Puerto Aventuras Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Tulum travel guide
View more Resorts in Tulum
Map
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

  • A golf course with rolling green hills, a pond, and dense trees in the background.
    Riviera Maya Golf Club
    2 min drive - 1.4 miles
  • A cave with stalactites and stalagmites, a wooden walkway, and a pool of water reflecting the cave interior.
    Aktun Chen
    2 min drive - 1.4 miles
  • A beach with hammocks and palm trees.
    Akumal Beach
    6 min drive - 5.1 miles
  • A stone with 'Xeh' carved on it surrounded by trees and birds.
    Xel-Há Park
    7 min drive - 5.1 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    16 min drive - 15.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    68 min drive

Restaurants

  • The Truck
    5 min drive
  • Tikal Lobby Bar
    4 min drive
  • Cozumel Restaurant
    4 min drive
  • La Iguana Whirlpool Bar
    4 min drive
  • Thali Restaurant
    4 min drive

About this property

Conrad Tulum Riviera Maya, an All-Inclusive Experience

  • Luxury family-friendly resort by the ocean
  • Located close to Riviera Maya Golf Club, Conrad Tulum Riviera Maya, an All-Inclusive Experience provides an adjacent golf course, 3 beach bars, and 4 poolside bars. With amenities like a private beach and free beach cabanas, this resort is the perfect place to soak up the sun. Indulge in a facial, a body treatment, and a body wrap at Conrad Spa Tulum, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a swim-up bar and a terrace.
  • Additional perks include:
    • 5 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
    • Free valet parking
    • Free bicycle rentals, express check-out, and express check-in
    • Supervised childcare (surcharge), evening entertainment, and a computer station
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 349 rooms feature comforts such as private plunge pools and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and hair dryers
    • 65-inch flat-screen TVs with premium channels
    • Furnished balconies or patios, wardrobes/closets, and childcare services

All inclusive details

  • All-inclusive room rates at Conrad Tulum Riviera Maya, an All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkeling
    • Surfing/body boarding

Land activities

    • Bicycling
    • Volleyball
    • Kids club

Lessons/classes/games

    • Aerobics
    • Pilates
    • Water fitness
    • Yoga

Awards and affiliations

  • Conrad Tulum Riviera Maya, an All-Inclusive Experience is listed in the 2022 Condé Nast Traveler Hot List.

Similar properties

A resort pool with a water slide, surrounded by palm trees and lounge chairs, overlooking the ocean.
Hilton Tulum Riviera Maya All-Inclusive Resort
Tulum
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very good, 1,843 reviews
$310 nightly
The price is $375
Oct 28 - Oct 29
Total with taxes and fees
Hilton Tulum Riviera Maya All-Inclusive Resort
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Frequently asked questions

Does Conrad Tulum Riviera Maya, an All-Inclusive Experience have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya, an All-Inclusive Experience on Oct 24, 2026 start from $589, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Tulum Riviera Maya, an All-Inclusive Experience pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Check-in begins at 3:00 PM.

What time is check-out at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Check-out is at noon.

Are there all-inclusive benefits at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Some rate plans available at this property are all-inclusive.

Where is Conrad Tulum Riviera Maya, an All-Inclusive Experience located?

Located in Tulum, this beachfront resort is next to a golf course and within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and South Akumal Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Conrad Tulum Riviera Maya, an All-Inclusive Experience Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 258 out of 347 reviews
Rating 8 - Good. 41 out of 347 reviews
Rating 6 - Okay. 24 out of 347 reviews
Rating 4 - Poor. 11 out of 347 reviews
Rating 2 - Terrible. 13 out of 347 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente luxury hotel staff was great food was great drinks were prompt hotel was super clean and very well layered out
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are greatttttt
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. What made my stay was the staff. From the moment we arrived the staff was extremely kind and thoughtful. Loved everything about the Conrad Tulum.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff, and food were amazing! The hotel has the most attentive staff, and the restaurants have a true culinary experience. The only downside was the sargassum, which they worked to clean up every day. Great experience!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel and location both in the middle of a luxurious jungle with animals (coatis, raccoons, iguanas etc…) and by the sea. The room was well equipped and maintained with a small pool to linger at the end of the day. The hotel has many very large pools and many qualitative options to eat (Mediterranean, Mexican, Thai, Japanese). The staff is extremely helpful. I would not hesitate to return !
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanastic Resort, excellent food - albeit expensive.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, full wine bar and more.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever!!! Pure luxury. Staff excellent
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, staff and services all the way around.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, service is unparalleled and great restaurants
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless resort. Amazing staff.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and polite helpful staff. Very enjoyable and relaxing resort
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean room, beautiful location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and spend some days with the family
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing resort with super friendly staff!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, and the staff was amazing!!!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and service is excellent!
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. Loved the pools and beachside access, along with the extracurricular activities presented. Beds were comfortable and staff attentive. Front desk staff could be a bit warmer, and not all were knowledgeable in addressing/resolving customer concerns.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to come back

It was perfect - and the staff was warm and wonderful
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best service , beautiful jungle trail to room, beautiful pool
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five-star luxury, excellent staff and service, all you need is on site
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, wonderful staff and great food options. Treat yourself to this exceptional experience!!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
Stayed 7 nights in Jan 2024