Turtle Beach Tours

We loved the property. We have been to Barbados before and therefore understood the geography of where the East Resort is located. We stayed in a one bedroom villa. I’m not sure that the listing is comprehensive enough. The villa is beautiful, spacious, with lots of amenities in the room. The kitchen has a microwave, washing machine, tumble dryer, hot plate and fridge freezer. They leave you sugar, tea, coffee, milk, washing up liquid. The bathroom is beautiful. Shower no bath. Double sinks, separate toilet. Four poster bed. Outside is a barbecue, they supply you with briquettes. Table with comfy chairs on the patio also armchairs and two loungers. They supply towels for the bathroom and Beach. My recommendation would be to get breakfast included. We booked through hotels.com. And had this included. We ordered the night before and it was delivered either at 8:30 or 10 am timings to suit you. Breakfast was delicious and plentiful. Staff were lovely. There are some things you need to be aware about that we couldn’t find details on before we left and trying to make contact with the hotel was difficult as they did not respond to emails. East is remote. You do need a car. The nearest supermarket is half an hour away. Driving in Barbados is not easy, especially at night time. The roads are poor. There are no sidewalks so you often come across people walking on the road unexpectedly. However, in situ we had no complaints about the staff, they were helpful and efficient.

When we arrived at check-in we were not provided the room we booked. We were then advised that we had to request an additional bed prior to check-in (which was never communicated to us). We also had an issue with bugs in our room. After multiple complaints to the staff and general manager, Dimitri who was one of the front desk staff was the only person who went above and beyond to assist. Although we were given a can of bug spray to keep in the room, we were supposed to be there on vacation not working as part-time exterminators! At check out we were provided partial compensation on our bill but that overall experience was still unsatisfactory. Barbados was great but I will not be booking this property again when I return!