Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 star property
Hotel connected to a shopping center in Metrotown with free breakfast

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Exterior
Outdoor pool, sun loungers
In-room safe, desk, soundproofing, iron/ironing board
Free daily buffet breakfast
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Popular LocationMetropolis at Metrotown1 min walk
  • Popular LocationCrystal Mall4 min walk
  • Popular LocationPort of Vancouver17 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)28 min drive

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About the neighborhood

Burnaby

Located in Metrotown neighborhood, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Port of Vancouver and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

What's nearby

  • Metropolis at Metrotown - 1 min walk
  • Crystal Mall - 4 min walk
  • Rogers Arena - 15 min drive
  • Canada Place Cruise Ship Terminal - 16 min drive
  • Port of Vancouver - 17 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪L'otus Cake Boutique - ‬4 min walk
  • ‪Steve's Poké Bar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Hotel rejuvenated in 2022 and located near Rogers Arena
Located close to Port of Vancouver, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel provides a free breakfast buffet, a terrace, and a shopping mall on site. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An electric car charging station, express check-out, and express check-in
  • Multilingual staff, ATM/banking services, and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 100 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)
Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
"Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel on Aug 5, 2024 start from $201.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel located?

Located in Metrotown, this hotel is within 9 mi (15 km) of Port of Vancouver, Rogers Arena, and Vancouver Waterfront. Canada Place Cruise Ship Terminal and Canada Place are also within 9 mi (15 km). Metrotown Station is only a 2-minute walk and Patterson Station is 9 minutes.

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1101 reviews" "
Rating 8 - Good. 265 out of 1101 reviews" "
Rating 6 - Okay. 52 out of 1101 reviews" "
Rating 4 - Poor. 20 out of 1101 reviews" "
Rating 2 - Terrible. 33 out of 1101 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk provided amazing customer service. They had a crib with gift basket of baby stuff waiting in our room. They also handed our baby a toy at check-in which was very sweet. Room is a little noisey from the skytrain but they also provide a white noise machine in the room.
Stayed 2 nights in Jul 2024

6/10 Okay

Gee

Traveled with family and small children
Liked: Staff & service, amenities
Close to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan, Whitby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome. Great hot breakfast. Clean and modern room.
Stayed 2 nights in Jul 2024

4/10 Poor

Lucinda

Traveled with family
Disliked: Cleanliness, staff & service, amenities
BIG PROBLEMS HERE (1)Overcooked 1 bag of popcorn and were automatically charged $130.00 for new microwave to "replace" old one. Meanwhile they didn't replace it. We continued to use it for 5 days. Clearly it was fine and we were scammed. Couldn't leave as no other hotels available in summer-season. (2)Cleaning people were creepy. Shooed us out daily starting at 8am. Couldn't enjoy our rooms. As if they came to check 1st thing to see if they could find anything to charge us extra for. Constantly knocking. Had to leave each morning until 12pm. So many cleaning carts in the hall, hard to get around. (3) Bizarre because toilet backed up early one morning and no one came. Called front desk. Told us to get a plunger and clean our own toilet. No lie! This was DISGUSTING! We had no way to clean up overflow. We said no and again asked to have maintenance come up as soon as possible. We left room due to sanitation and smell. We came back at 3pm and it was still there! No one had cleaned or fixed it. I had to call again and complain. Finally they came up. It was really awful.STANK BADLY by 3pm. Something really wrong w/ managers and cleaners. (4) Only one guest washer-dryer for 7 story hotel. People were agruing over it in tiny room where it was located. Couldn't use it. (5) Pool not heated as advertised, cold in middle of summer. Couldn't use it teither. DO NOT recommend . DOES NOT deserve high rating of "9" we saw when we booked it. We should've been compensated, not charged extra.
Stayed 6 nights in Jul 2024

8/10 Good

Robin, Seattle

Traveled with family and small children
Liked: Amenities
Breakfast and pool were great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Shibu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jengjong

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Elisabet

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent--so close and convenient to everything. There's a sky bridge to a fantastic mall! The room is super clean and great layout. The staff is wonderful--everyone from front desk Julie to dining staff MJ and Samy are so friendly and helpful. We can't wait to come back again!
Stayed 1 night in Jul 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Danny, Nine Mile Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and room was quiet an clean though bathrooms need fans to help expell moisture and odors.
Stayed 6 nights in Jul 2024

8/10 Good

Chi Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the access to city transportation
Stayed 4 nights in Jul 2024

10/10 Excellent

Lingou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing location. I love their staff, and they thanked me for choosing them again with a small welcome refreshment. Although you may hear the sound of the sky tram, it is still acceptable. They provide earplugs. The convenience definitely compensates for the noise.
Stayed 1 night in Apr 2024

10/10 Excellent

The

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beacon of light after a long delay filled travel day. It was a bit hard finding the entrance to the parking, but everything after that was wonderful. Staff was so nice checking us in, making sure we had water bottles, and telling us about local activities despite late hour. Beds were so comfortable, room was clean and quiet, and breakfast was delicious.
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel overall is very good the air conditioner could use overhaul and since we had to be up 2am to catch early flight your receptionists did nothing to see if they could have our room ready earlier than the 4PM check in as we were very tired, we were told they were going to phone us when it was ready but never did
Stayed 4 nights in Jul 2024

10/10 Excellent

Justin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and sky rail is right at your front door.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela Marie, Glenburnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with the staff, especially the ones working the Breakfast buffet - Although they had challenges they were all helpful and hard at work keeping things running smooth! Very very impressed! Would highly recommend to others- already reserved a room for my brother!! Thanks so much, places like this are hard to find with all the challenges now a days! Pam & Sergio
Stayed 4 nights in Jul 2024

10/10 Excellent

Chayaporn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. We will definitely be back soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect, great location right opposite skyline train , the staff are lovely the beds are so comfortable and the breakfast is great. I would highly recommend this hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Bernice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a concert. This was a nice easy sky train ride to and from BC place. Hotel had a nice pool, great breakfast selections. And was clean and comfortable. Definitely would stay here again next time I’m in town!
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5