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Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
Map
4405 Central Blvd, Burnaby, BC, V5H4M3

Explore the area

  • Popular LocationMetropolis at Metrotown1 min walk
  • Popular LocationCrystal Mall4 min walk
  • Popular LocationSwangard Stadium18 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)41 min drive

Room options

About this area

Burnaby

Located in Metrotown neighborhood, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Granville Island Public Market and Robson Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including ski lifts, outlet shopping, and skiing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

What's nearby

  • Metropolis at Metrotown - 1 min walk
  • Crystal Mall - 4 min walk
  • Swangard Stadium - 18 min walk
  • Deer Lake - 4 min drive
  • Burnaby Hospital - 4 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 41 min drive

Restaurants

  • Fortune House Seafood Restaurant - 3 min walk
  • Fondway Cafe - 4 min walk
  • Pizza Garden - 4 min walk
  • The Boss Restaurant - 5 min walk
  • Tim Hortons - 6 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Hotel located in Metrotown
Take advantage of a free breakfast buffet, a terrace, and shopping on site at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and concierge services
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • A gift shop, ATM/banking services, and a front desk safe
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 100 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)
Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
"Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel on Dec 11, 2022 start from $138.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Self parking is available for a fee.

What time is check-in at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Check-in is from 4:00 PM - midnight.

What time is check-out at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel located?

Located in Metrotown, this hotel is within 9 mi (15 km) of Port of Vancouver, Rogers Arena, and Robson Street. Granville Island Public Market and Canada Place Cruise Ship Terminal are also within 9 mi (15 km). Metrotown Station is only a 2-minute walk and Patterson Station is 9 minutes.

Can I cancel my reservation for free at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 329 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 71 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 22 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 31 out of 1000 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Good

Masayuki
Liked: Cleanliness, property conditions & facilities
I failed for early check in when I arrived, but could enter the room still earlier than 4pm. Room renovation work seems on going so a bit noisy depends on your room location. My assigned room was already renovated which is quite nice.

10/10 Excellent

GUOLIANG
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
service
Stayed 1 night in Nov 2022

10/10 Excellent

Omoyi Christell
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convient
Stayed 2 nights in Nov 2022

2/10 Terrible

Damian
Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Never this hotel again. Please choose a different one and there are plenty at this rate. Extremely loud heater (tornado like) in the room! I actually took a video of it. My son and I kept waking up at night. If I turned it off it would get super cold. My child has been sick and coughing for 3 days now. Even with the heater off it, every 15min it would turn on and blow cold air for a few minutes. Worse sleep of my life! I let the front desk know at checkout and they said that I could of called them to change rooms. First of all Im not going to be moving my 6 year-old and all our stuff at 1am in the morning to another room hoping the heater there will be a normal one. Staff member would not agree with me on this and I asked her if she had children and she said yes, very unreasonable person. Secondly, chances are all the heaters are like the hurricane in this establishment and this should of been dealt with before they put people into these rooms - but that would cost money. On the way out I could hear her laughing to the other front desk girl, I rarely write reviews but couldn't wait to ink this one so do me a favour, when in the Metrotown area go to the Hilton, if they are booked, take the drive to the Delta
Stayed 1 night in Nov 2022

10/10 Excellent

Julianna
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an excellent location. With the sky train and the mall adjacent to the mall, there are excellent options for food and activities, as well as increased access. However having used Uber for the majority of our Trio, it would be nice for the hotel to open the traffic loop at the front door. Our Uber drivers were often blocking traffic or hesitant to stop at our requested stop. The hotel offers the underground parking lot for this, however it isn't as convenient.
Stayed 3 nights in Nov 2022

10/10 Excellent

Emilio
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay

10/10 Excellent

William
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff were very accommodating

10/10 Excellent

Kelly
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a concert. Was a very convenient location to get down to Rogers arena but also so that we are accessible to shopping for our kids during the day. Will definitely stay here again If the price is don't go up too much after renovations
Stayed 1 night in Oct 2022

10/10 Excellent

Kelly
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and friendly :)
Stayed 1 night in Oct 2022

10/10 Excellent

Denise
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2022