10/10 Excelente
Chelsea & Charles J.
13 ago. 2025
Le gustó: Limpieza
We really really enjoyed our visit to Venice and a huge part of that was due to staying here. The communication from them was very prompt and helpful - we speak only English and that was absolutely no problem. They arranged for our private boat from the airport and sent edited photo to show the direction to take. They updated me on the prices of the boat when it changed and asked confirmation before booking which I appreciated. We were met on the dock after the boat ride by another associate who walked us right to the apartment. This was a nice touch as we didn't have to navigate ourselves there after a long journey. He was very easygoing and personable and talked to us a little bit about what we passed on the way. The check-in process was very thorough yet quick. All our questions were answered and the air conditioning turned on :). The only part reason for less than perfect was because during our stay we noticed a small issue with a bedside table drawer and shower wand and didn't want those to be charged against us as our damage. I emailed pictures but didn't hear back. In the end we were not charged, but this did cause me some consternation as I don't like not knowing. To be fair, 4 stars for communication is too low, but I can't do a 4.8. Everything else was perfect. Certainly book this place if you have 4 adults - each bedroom was comfortable and cool and having a bathroom for each couple was also excellent. We would definitely come back here 100%.Thanks!
Chelsea & Charles J.
Se hospedó 2 noches en julio de 2025