Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Boise

Nice, convenient hotel in Venice

Posted Aug 28, 2015
Pros: Excellent location, nice room for four.
Cons: The room is like an apartment located a short walk away from the rest of the hotel and breakfast area. The breakfast was way too crowded.
Spent two nights here in August with our two kids. Super close to Pz. San Marco. Easy access from water taxi or navettes.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel and fabulous location

Posted Aug 24, 2015
20.08.15 to 23.08.15 - We stayed in one of the 2 bedroom suites in the hotel which was lovely. Well maintained and spotless. Hotel is literally off San Marco square so perfect location too. Hotel reception staff and room service were lovely, super helpful but breakfast room staff were a bit grumpy. Continental breakfast was nice although not varied. Would defo stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

サンマルコ広場に近いホテル

Posted Aug 24, 2015
Pros: サンマルコ広場に近い。部屋が広い。
Cons: 朝食がもう少し美味しいと嬉しい。でも、全然よいです。
Location: ベネチアは、どこも、観光名所ですが、サンマルコ広場に近いこのホテルは、あの喧騒の中の広場に近いのにとても静かでよい場所にあります。
最初、入り口がわからずに迷いましたが、のちに、別館で、そちらのカギもいただき、自由に出入りでき、便利な場所であることがわかりました。部屋も広く、窓からは、運河と橋も見え、ベネチアに来たと実感!お部屋もアップグレードしていただき、スイートでした。やはり、部屋の広さは、気分的にとてもゆったりできていい感じでした。朝食もバイキングでまあまあのお味でした。サンマルコ広場に広場に近く、どこに行くにも便利でした。また、利用したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler from london.uk

Everything and everyone is very nice , magnificent

Posted Aug 22, 2015
It was a great and fab experience thank u so much,
3 out of 5
by A verified traveler

Okay hotel close to St. Mark's Square

Posted Aug 16, 2015
Pros: I like the location of this hotel. The breakfast was just okay. The lobby was air-conditioned and felt great.
Cons: They could update their bathrooms.
Location: Walking distance to everything. Or take a taxi or water bus to other locations that are less crowded then the St. Mark Square area.
Rooms are a little dated, especially the bathroom. Peeling ceiling and little moldy on the ceiling in the bathroom. Nothing fancy about the room. We were just there to sleep, so it was okay. Close to everything on the square. DO NOT TAKE THE MURANO GLASS TOUR offered by the hotel. We got a free tour from the hotel, but it was a sales scam. They offer a free taxi ride to the glass factory, where you are greeted by representative of the glass factory. Then you watch the master glass maker make the glass for about ten minutes, then they take you into their store to buy their glass. The rep does not leave your side the entire time, and pushes you to buy the glass. (The glass items range from 500 - 30,000 euros.) They have less expensive items (jewelry) in the last room they show you. It was very annoying. It felt like they were pushing me to buy a timeshare.
1 out of 5
by A verified traveler

Not satisfied stay

Posted Aug 16, 2015
Pros: Only the location
Cons: Need to be refurbished entirely
Location: Piazza San Marco
First of all not easy to find. The address online is the back entrance and there was nobody there. My husband had to go around while me and our three teenage daughters waited at this alley to find where was the entrance for the hotel. We finally got to our room, and it was disappointing. The furnishings are very old and not well maintained. Dust everywhere. The AC did not work for our second night and there were no technician at night to fix it. They lend us one fan for the three rooms. It was very hot. Staff very unfriendly. The breakfast is not at all good. Overall not a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Convenient Location with Old World Charm

Posted Aug 5, 2015
Pros: Convenience. Accommodated 4 travelers. Complimentary water taxi and tour of Murano glass facility. Included breakfast.
Cons: Better directions and inclusion of the name Royal San Marco.
Location: You are in the heart of Venice...dining, shopping, public water taxi and bus, St Marks, Doge Palace.
Staff was pleasant and accommodating. We enjoyed our suite and especially loved hearing and seeing the bell tower. There was an excellent continental breakfast. Hotel had a very convenient location but was VERY hard to find since it is better known as Hotel Royal San Marco. We finally located the Suites Torre dell'Orologio after asking many many people along the way and getting directions. When we did, we learned that we actually needed to enter through the Royal San Marco. One surprise was a complimentary water taxi to and tour of the Murano Glass facility. This was an excellent bonus to our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rio de Janeiro

No coração de veneza

Posted Aug 5, 2015
Pros: gostei de tudo, o Café da manhã foi fenomenal.
Adoramos a estadia, hotel super confortável, de grande qualidade, recomendo.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice apartment

Posted Jul 28, 2015
very nice apartment with the comfort and security of being part of a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marseille

très bien placé !

Posted Jul 17, 2015
Pros: accueil, emplacement
Cons: la salle de bain et la décoration des chambres qui doivent être modernisés.
Location: A 2 pas de la place saint Marc. Emplacement de choix !
Nous étions 2 adultes et 2 ados dans une suite familiale très grande et très agréable. Personnel accueillant et de bons conseils. Petit déjeuners copieux et emplacement de choix '30 mètres de la place saint marc). Je n'ai pas mis 5/5 car la chambre est un peu vieillotte (déco rustique) ainsi que la sdb qui mérite un coup de neuf.