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"Great location to central train station, markets and city attractions. Room is not big, but is clean. The staff is friendly, helpful and professional. Especially the lounge is available 24/7, offers coffees, tea and fruits, really give a homey feeling and convenience. Really enjoy the stay."

"Highly recommend "

"This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!"

"Staff was very, very helpful. Room was clean and they addressed and he concerns promptly."

"Friendly staff, clean room, super pet friendly Awesome hotel!"

"Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff. "

"Very nice considering the budget. If you do not mind having not much space in your room, this accommodation can be recommended. "

"Fantastic customer service!"

"Hermitage hotel is a wonderful place to stay Rafaela on reception did really great job on assisting us. Every staff there are nice and kind. Waking up with the lake lucerne and mountain view was amazing. We definitely coming back. Highly recommended for others to enjoy."