Search Walberton Cottages

"Very helpful staff. Value for money, great location. "

"Great position, lovely staff. We didn’t use the dining facilities, so unable to comment. Very clean room."

"Staff very friendly, breakfast was a help yourself, well worth the cost. Disappointed that there was no safe available for valuables and no hot rail to dry towels , having said that it was an enjoyable two night stay."

"Breakfast was ok. Basic selection. Found the sausages a bit salty, no omelette options, no hot chocolate drink. Rooms were clean. All had bath tub."

"Enjoyed our stay at the Railway Hotel, very friendly staff, clean spacious room & very good breakfast. "

"Car parking good staff friendly Bar not so good as expensive and closed early on a Saturday Room was poor,windows dirty and pain was all white as gas has blown and did not shut so cold through the night "

"Perfect for a one night stop over. No frills, small room but the price reflected this. Free parking which was an unexpected bonus and handy location near a retail park and a large supermarket."

"Lovely place. Staff excellent. Telephone answering service needs to be addressed. We arrived at 9pm called as couldn't find car park and got an automated service asked for reception it rang several times and then said unavailable. Spoke to management at hotel and they said the phone never rang there. I had to park and walk back to the hotel to get dire tiobs for the car park as husband has walking difficulties. Breakfast was first class."

"Absolutely appalling experience — avoid this hotel at all costs. I was wrongly charged twice for two rooms, and there is no effective way to contact anyone to resolve it or obtain a refund. I had already paid in advance and was told I would only need to pay an additional £20 on arrival, which turned out to be completely untrue. Instead, I was hit with a series of unexpected and unexplained charges, including check-in fees and a deposit that were never clearly communicated beforehand. The service was equally poor. The receptionist was entirely unhelpful and unable to provide any assistance when I questioned the additional charges — I got no clarity, no support, and no resolution. The rooms themselves were in a shocking condition. One smelled strongly of sewage and had visible holes in the walls. The second room was no better — equally run-down and unacceptable. To make matters worse, we had to climb five flights of stairs with no lift, which was incredibly inconvenient. We also attempted to arrange parking in advance, but received no response. There is no working contact number for the hotel — only an AI chatbot, which is useless for resolving real issues. On top of everything, there are excessive and unreasonable extra fees — even for minor things like marking a towel or filling a bin. It feels like a deliberate attempt to squeeze as much money as possible from guests. To add to the frustration, Hotels.com refused to assist in recovering the unfair charges."