“Everything about the hotel was wonderful, EXCEPT they didn't have the room I paid for - and they said Expedia booked me into the wrong room. I reserved a room with a king bed and sofa bed, but when we arrived, they were all taken. They explained that third parties overbook hotels. I don't know the validity of this, but if it is true - Expedia should refund me for the difference in price.”
“Everything about the hotel was wonderful, EXCEPT they didn't have the room I paid for - and they said Expedia booked me into the wrong room. I reserved a room with a king bed and sofa bed, but when we arrived, they were all taken. They explained that third parties overbook hotels. I don't know the validity of this, but if it is true - Expedia should refund me for the difference in price.”
Sandy