“Rooms are clean and it is supereasy to get to the convention center.
Negatives:
1. Slow service, had to call multiple times on one occasion to get water bottles
2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately
3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question
Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid”
“Rooms are clean and it is supereasy to get to the convention center.
Negatives:
1. Slow service, had to call multiple times on one occasion to get water bottles
2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately
3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question
Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid”
Prateek