Best Resorts in West Point

" Our experience at this hotel was disappointing overall. The breakfast bar was poorly managed—staff consistently waited until items were completely empty before refilling them, which meant we had to wait multiple times just to put together a simple meal. We tried going both early and later on different days, but the issue was the same each time. Additionally, the staff hovered uncomfortably close, making it feel as though we were being watched rather than welcomed. The room temperature was another major issue. It seemed like the air conditioning was controlled centrally. When we adjusted the thermostat, the fan would briefly turn on and then shut off, and the room would quickly become hot again. This went on throughout the night and made it very difficult to sleep. To make matters worse, the front desk clerk was unfriendly and unhelpful. Based on our experience, we would not choose to stay here again. "

"Very clean. Pleasant staff. Bed was a bit hard for me and fan in bathroom noisy. "

"We travel to Williamsburg usually once a month. As long as there are rooms available we stay at the Patriots Inn. Staff is always friendly and rooms are always clean."

"Beautiful room, lots to do on site, close to fun activities"

"Nice clean room, helpful and friendly staff - with printing out boarding passes. Would definitely stay again and recommend."

"Clean room. shower in one bathroom had too much pressure, everything else fine."

"The hotel is good place to sleep. I was a solo traveler and felt safe. The hotel is showing its age, but it is a great value for the price."

"Rooms are clean,staff is great and the amenities offered are amazing!"

"This experience fell far below the standard that was advertised and expected. First, I scheduled a timeshare presentation and paid the required $49 fee. After confirming my slot, your team canceled it, stating the time was no longer available, yet my payment has not been refunded. This is unacceptable, as the cancellation was not initiated by me. Second, one of the main reasons I booked this unit was for the in-room jacuzzi tub. However, the hot water only filled about one-quarter of the tub before turning cold. Maintenance confirmed the unit has only a 50-gallon water heater, making it impossible to use the tub alongside basic needs like showering or washing dishes. This rendered a key advertised amenity unusable and forced us to ration hot water, which is unreasonable for a paid stay. Additionally, the unit was not properly cleaned upon arrival. We found dirty silverware, a moldy sandwich left in the microwave, hair throughout the unit including the bathtub, and floors that were visibly dirty and not vacuumed. These conditions are unacceptable and clearly indicate poor cleaning standards. The shared amenities were also disappointing, as the pool and hot tub were consistently overcrowded, often wall-to-wall with guests, making them difficult to enjoy. Finally, I made multiple attempts to contact management and received no response or follow-up."