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Overview of York Pavilion Hotel, Sure Hotel Collection by Best Western

Photo gallery

Exterior
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
VIP Access

York Pavilion Hotel, Sure Hotel Collection by Best Western

3 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMcArthur Glen Designer Outlet3 min drive
    Popular LocationYork Barbican8 min drive
    Popular LocationYork Racecourse13 min drive
    AirportLeeds (LBA-Leeds Bradford)54 min drive

Choose dates to view prices

Superior Room, 1 King Bed, Non Smoking

No guest room rating
  • 97 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

4.3/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

5/5 guest room rating
  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

4.3/5 guest room rating
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking

4.5/5 guest room rating
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

4.3/5 guest room rating
  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this area

York

Located in York, York Pavilion Hotel, Sure Hotel Collection by Best Western is in the city center and near a train station. Jorvik Viking Centre and York Barbican are cultural highlights, and some of the area's popular attractions include York Dungeon and York National Railway Museum. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • McArthur Glen Designer Outlet - 3 min drive
  • Walmgate Bar - 3 min drive
  • University of York - 7 min drive
  • York Barbican - 8 min drive
  • York Racecourse - 13 min drive

Getting around

  • York Station - 12 min drive
  • AirportLeeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • Brasserie — 1 min walk
  • The Bay Horse — 5 min walk
  • The Fulford Arms — 16 min walk
  • The Masons Arms — 3 min drive
  • Gatehouse Cafe — 3 min drive
View in a map

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star romantic hotel near York Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. All 62 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee makers and hair dryers.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 62 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from December 1 2020 to February 28 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 20.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Can I cancel my reservation for free at York Pavilion Hotel, Sure Hotel Collection by Best Western and receive a full refund?
Yes, York Pavilion Hotel, Sure Hotel Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to York Pavilion Hotel, Sure Hotel Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Is York Pavilion Hotel, Sure Hotel Collection by Best Western pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 20.00 per accommodation, per stay.
How much is parking at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Self parking is free at this property.
What time is check-in at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).
Where is York Pavilion Hotel, Sure Hotel Collection by Best Western located?
Located in the heart of York, this romantic hotel is within 2 mi (3 km) of Kohima Museum, York Racecourse, and Jorvik Viking Centre. Shambles and McArthur Glen Designer Outlet are also within 2 mi (3 km).
4.2
Very Good
Rating 5 - Excellent. 206 out of 481 reviews
5 - Excellent 43%
Rating 4 - Good. 194 out of 481 reviews
4 - Good 40%
Rating 3 - Okay. 46 out of 481 reviews
3 - Okay 10%
Rating 2 - Poor. 24 out of 481 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 481 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Lovely place - stayed one night whilst visiting our daughter at university, so this was conveniently located. Our studio apartment was gorgeous.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Stunning Period Building, Disappointing Rooms
The pictures looked amazing when booking but the experience when arriving was unfortunately not , more attention to comfort is vital , the beds were old cheap box spring sets, bathroom outdated , Television was tiny and channels limited, the room heating was also not adequate, they should turn the heating on in advance so the room is warm For the guests arrival on cold days , on a very positive note the Hotel it’s self is a very Beautiful, it also has nice period public rooms for the building
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

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